blue screen of death: driver_irql_not_less_or_equal HELP!!

[Majin Vegeta]

Hello,

Please, somebody help me. Every day, I randomly get the blue screen of
death with a complete memory.dmp file being written. The blue screen says
driver_irql_not_less_or_equal 0x000000d1 (0x00000000, 0x00000002,
0x00000000, 0x00000000).

I am running Windows XP Home
3.2 Ghz P4c800 deluxe asus motherboard
512 MB of RAM

I checked the RAM. It has NO ERRORS. The problem is not the RAM.
I have recently gotten a new motherboard, but the problem STARTED happening
after I installed norton internet security 2004 (this includes norton
antivirus and a firewall). The problem still occurs even when I uninstall
norton internet security.

I am a newbie at debugging the memory.dmp file. I tried running dumpchk
memory.dmp at the prompt, but there were no "exception" error found within
the check. I just installed "debugging tools for Windows". I do not know
how to debug the memory.dmp file, I am a UNIX guru and not a Windows XP
guru. Can somebody
help me?

[Parish]

Majin Vegeta wrote:

> Hello,
>
> Please, somebody help me. Every day, I randomly get the blue screen
> of death with a complete memory.dmp file being written. The blue
> screen says driver_irql_not_less_or_equal 0x000000d1 (0x00000000,
> 0x00000002, 0x00000000, 0x00000000).
>
> I am running Windows XP Home 3.2 Ghz P4c800 deluxe asus motherboard
> 512 MB of RAM
>
> I checked the RAM. It has NO ERRORS. The problem is not the RAM. I
> have recently gotten a new motherboard,

Did you install any drivers for your new motherboard?
DRIVER_IRQL_NOT_LESS_OR_EQUAL is usually (always?) caused by a device
driver.

Does it stop at a blue screen (BSOD) when it crashes? If not, go to
Control Panel->System, Advanced tab, click Settings in the Startup and
Recovery panel, and *UN*check 'Automatically restart'. Next time it
happens it should stop at the BSOD. See if it mentions a file name where
the crash occurred.

HTH

Regards,

Parish

> but the problem STARTED happening after I installed norton internet
> security 2004 (this includes norton antivirus and a firewall). The
> problem still occurs even when I uninstall norton internet security.
>
> I am a newbie at debugging the memory.dmp file. I tried running
> dumpchk memory.dmp at the prompt, but there were no "exception" error
> found within the check. I just installed "debugging tools for
> Windows". I do not know how to debug the memory.dmp file, I am a
> UNIX guru and not a Windows XP guru. Can somebody help me?
>
>
>

[Majin Vegeta]

I have already done that, it stops at the blue screen. The message is

STOP 0x000000d1 (0x00000000,
0x00000002, 0x00000000, 0x00000000).

I want to know exactly what is causing this. I have re-installed my mobo
drivers. I don't know what to do.


"Parish" > wrote in message
...
> Majin Vegeta wrote:
>
> > Hello,
> >
> > Please, somebody help me. Every day, I randomly get the blue screen
> > of death with a complete memory.dmp file being written. The blue
> > screen says driver_irql_not_less_or_equal 0x000000d1 (0x00000000,
> > 0x00000002, 0x00000000, 0x00000000).
> >
> > I am running Windows XP Home 3.2 Ghz P4c800 deluxe asus motherboard
> > 512 MB of RAM
> >
> > I checked the RAM. It has NO ERRORS. The problem is not the RAM. I
> > have recently gotten a new motherboard,
>
> Did you install any drivers for your new motherboard?
> DRIVER_IRQL_NOT_LESS_OR_EQUAL is usually (always?) caused by a device
> driver.
>
> Does it stop at a blue screen (BSOD) when it crashes? If not, go to
> Control Panel->System, Advanced tab, click Settings in the Startup and
> Recovery panel, and *UN*check 'Automatically restart'. Next time it
> happens it should stop at the BSOD. See if it mentions a file name where
> the crash occurred.
>
> HTH
>
> Regards,
>
> Parish
>
> > but the problem STARTED happening after I installed norton internet
> > security 2004 (this includes norton antivirus and a firewall). The
> > problem still occurs even when I uninstall norton internet security.
> >
> > I am a newbie at debugging the memory.dmp file. I tried running
> > dumpchk memory.dmp at the prompt, but there were no "exception" error
> > found within the check. I just installed "debugging tools for
> > Windows". I do not know how to debug the memory.dmp file, I am a
> > UNIX guru and not a Windows XP guru. Can somebody help me?
> >
> >
> >