Installing Printer Driver

[Greg Schurer]

I have a Dell Dimension 8250 computer and a Lexmark X85
printer that I have had for about a year. Every once in
awhile I get a message saying "Unable to connect to the
printer" but have always been able to get connected by
doing what I'm told (disconnecting and re-connecting the
USB cable, disconnecting and re-connecting the power
cable or restarting the computer). This time those
things didn't work so I uninstalled the printer and tried
to re-install it. I then get a message saying "There are
no valid INF files for this operating system. Unable to
continue installation". I have contacted both Dell and
Lexmark and they give all kinds of instructions to
correct this but none of them work. I just called
Microsoft and they told me that I could pay $35.00 to get
the problem checked out or I could try posting my
troubles here and see if someone can help me.

[Cari \(MS-MVP\)]

Download a new set of drivers from the Lexmark website (www.lexmark.com)

However first ensure you've removed all traces of the previous installation
as per Bruce Sanderson's article at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Note his special section on Lexmark printers.

Cari
www.coribright.com

"Greg Schurer" > wrote in message
...
>I have a Dell Dimension 8250 computer and a Lexmark X85
> printer that I have had for about a year. Every once in
> awhile I get a message saying "Unable to connect to the
> printer" but have always been able to get connected by
> doing what I'm told (disconnecting and re-connecting the
> USB cable, disconnecting and re-connecting the power
> cable or restarting the computer). This time those
> things didn't work so I uninstalled the printer and tried
> to re-install it. I then get a message saying "There are
> no valid INF files for this operating system. Unable to
> continue installation". I have contacted both Dell and
> Lexmark and they give all kinds of instructions to
> correct this but none of them work. I just called
> Microsoft and they told me that I could pay $35.00 to get
> the problem checked out or I could try posting my
> troubles here and see if someone can help me.

[Greg Schurer]

I have downloaded new drivers from Lexmark and they
didn't work any better. As far as first ensuring that
I've removed all traces of the previous installation, I
thought I did that last night per the instructions given
by a Lexmark technician. After telling her what my
troubles were she said that was the problem and she e-
mailed me the instructions of how to do the uninstalling.
The website that Bruce Sanderson's article was on opened
for me right away but I went to my wife's computer to
view it so that I could print it and it would not open
there. I came back to this computer and it won't open
here now either.
Here's hoping you can give me some more pointers as I'm
about to the end of my rope on this.
Greg
>-----Original Message-----
>Download a new set of drivers from the Lexmark website
(www.lexmark.com)
>
>However first ensure you've removed all traces of the
previous installation
>as per Bruce Sanderson's article at
>http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
>Note his special section on Lexmark printers.
>
>Cari
>www.coribright.com
>
>"Greg Schurer" > wrote in message
...
>>I have a Dell Dimension 8250 computer and a Lexmark X85
>> printer that I have had for about a year. Every once
in
>> awhile I get a message saying "Unable to connect to the
>> printer" but have always been able to get connected by
>> doing what I'm told (disconnecting and re-connecting
the
>> USB cable, disconnecting and re-connecting the power
>> cable or restarting the computer). This time those
>> things didn't work so I uninstalled the printer and
tried
>> to re-install it. I then get a message saying "There
are
>> no valid INF files for this operating system. Unable
to
>> continue installation". I have contacted both Dell and
>> Lexmark and they give all kinds of instructions to
>> correct this but none of them work. I just called
>> Microsoft and they told me that I could pay $35.00 to
get
>> the problem checked out or I could try posting my
>> troubles here and see if someone can help me.
>
>
>.
>