not shutting down

[steve]

I've just upgraded to XP Pro from 98 but finds my pc hangs when shutting
down, at the " screen. Windows is shutting down" Anyone any idea what I can
do?

[Carey Frisch [MVP]]

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308029&Product=winxp#3

Shutdown & Restart Troubleshooting
http://aumha.org/win5/a/shtdwnxp.htm

[Courtesy of MS-MVP James A. Eshelman]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------------

"steve" > wrote in message:
...

| I've just upgraded to XP Pro from 98 but finds my pc hangs when shutting
| down, at the " screen. Windows is shutting down" Anyone any idea what I can
| do?

[Jeff]

right click My Computer
select Properties
click hardware tab
select Device Manager button
click view > show hidden devices
expand NT Apm/Legacy Support
right click NT Apm/Legcy Interface Node
under device usage select Use this device (enable)
click OK
close windows you opened


"steve" > wrote in message
...
> I've just upgraded to XP Pro from 98 but finds my pc hangs when shutting
> down, at the " screen. Windows is shutting down" Anyone any idea what I
can
> do?
>
>

[Jack]

check files....................your welcome...


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[Jack]

reload.......your welcome...........


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[Steve]

"Jeff" > wrote in message
...
> right click My Computer
> select Properties
> click hardware tab
> select Device Manager button
> click view > show hidden devices
> expand NT Apm/Legacy Support
> right click NT Apm/Legcy Interface Node
> under device usage select Use this device (enable)
> click OK
> close windows you opened
>
>
> "steve" > wrote in message
> ...
> > I've just upgraded to XP Pro from 98 but finds my pc hangs when shutting
> > down, at the " screen. Windows is shutting down" Anyone any idea what I
> can
> > do?
> >
> >
>
I don't have NT Apm showing anywhere. (It's showing hidden devices)