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Francis FAIVRE
February 18th 04, 08:24 PM
Hello,

I can't close Windows Messenger in the system tray.

Of course, I have checked that there is no application running and using
Messenger (Outlook Express, Outlook Express, MSM Explorer). Only Internet
Explorer is running.

Can you help me.

Thank you in advance for your support

Best regards,
Francis

Jonathan Kay [MVP]
February 18th 04, 08:45 PM
Greetings Francis,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Francis FAIVRE" > wrote in message
...
> Hello,
>
> I can't close Windows Messenger in the system tray.
>
> Of course, I have checked that there is no application running and using
> Messenger (Outlook Express, Outlook Express, MSM Explorer). Only Internet
> Explorer is running.
>
> Can you help me.
>
> Thank you in advance for your support
>
> Best regards,
> Francis
>
>

Francis FAIVRE
February 19th 04, 12:24 AM
Hello Jonathan,

Ok I have undertsood.

I have NAV 2003 and there is an instant messenger protection.

So it is under control for me now

Thank you very much

Best regards

"Jonathan Kay [MVP]" > a écrit dans le message
de ...
> Greetings Francis,
>
> Do you have Norton Antivirus installed? Recent versions of Norton
Antivirus added a new
> "instant messaging scanning" feature, which can conflict with Messenger
and cause it to also
> keep starting. To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in
> the System Tray/Notification Area (by the clock), choose 'Open Norton
Antivirus'), click
> Options, then Instant Messenger then uncheck MSN Instant Messenger and
click OK.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "Francis FAIVRE" > wrote in message
> ...
> > Hello,
> >
> > I can't close Windows Messenger in the system tray.
> >
> > Of course, I have checked that there is no application running and using
> > Messenger (Outlook Express, Outlook Express, MSM Explorer). Only
Internet
> > Explorer is running.
> >
> > Can you help me.
> >
> > Thank you in advance for your support
> >
> > Best regards,
> > Francis
> >
> >
>
>

Jonathan Kay [MVP]
February 19th 04, 12:41 AM
Hi Francis,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Francis FAIVRE" > wrote in message
...
> Hello Jonathan,
>
> Ok I have undertsood.
>
> I have NAV 2003 and there is an instant messenger protection.
>
> So it is under control for me now
>
> Thank you very much
>
> Best regards
>
> "Jonathan Kay [MVP]" > a écrit dans le message
> de ...
>> Greetings Francis,
>>
>> Do you have Norton Antivirus installed? Recent versions of Norton
> Antivirus added a new
>> "instant messaging scanning" feature, which can conflict with Messenger
> and cause it to also
>> keep starting. To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in
>> the System Tray/Notification Area (by the clock), choose 'Open Norton
> Antivirus'), click
>> Options, then Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>>
>> "Francis FAIVRE" > wrote in message
>> ...
>> > Hello,
>> >
>> > I can't close Windows Messenger in the system tray.
>> >
>> > Of course, I have checked that there is no application running and using
>> > Messenger (Outlook Express, Outlook Express, MSM Explorer). Only
> Internet
>> > Explorer is running.
>> >
>> > Can you help me.
>> >
>> > Thank you in advance for your support
>> >
>> > Best regards,
>> > Francis
>> >
>> >
>>
>>
>
>

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