Network printing problems within Windows XP operating system

[EKBlackw@Duke-Energy.com]

I was successfully running an HP-930 deskjet over the
network with a jet direct box, and the five engineers were
all using Windows 2000 operating system. When I converted
their laptops to Windows XP operating system, we started
getting the following error on every one of them. If you
can offer assistance, I would greatly appreciate it. The
error came up as follows:

Windows cannot print due a problem with the current
printer setup.
Try one or more of the following:
* Check the printer by printing a test page from Windows.
* Make sure the printer is turned on and online.
* Reinstall the printer driver.

[Bruce Sanderson]

If you did not delete the printer before upgrading the OS, you may have a
"bad" printer driver.

See if the information at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm and
http://members.shaw.ca/bsanders/Printing%20to%20Print%20Server%20device.htm
helps.

Not all Windows 2000 Printer Drivers work correctly with Windows XP, so make
sure you have install the Windows XP version of the HP 930 printer driver.

--
Bruce Sanderson MVP

It is perfectly useless to know the right answer to the wrong question.


" > wrote in
message ...
> I was successfully running an HP-930 deskjet over the
> network with a jet direct box, and the five engineers were
> all using Windows 2000 operating system. When I converted
> their laptops to Windows XP operating system, we started
> getting the following error on every one of them. If you
> can offer assistance, I would greatly appreciate it. The
> error came up as follows:
>
> Windows cannot print due a problem with the current
> printer setup.
> Try one or more of the following:
> * Check the printer by printing a test page from Windows.
> * Make sure the printer is turned on and online.
> * Reinstall the printer driver.