Problem with user account!?!?!

[brooklyn]

When I log into my mothers account, nothing works. But it works fine on mine and my dads. Anyone have any ideas to what the problem could be and how to fix this??
Any help would be greatly appreciated!

[Malke]

brooklyn wrote:

> When I log into my mothers account, nothing works. But it works fine
> on mine and my dads. Anyone have any ideas to what the problem could
> be and how to fix this?? Any help would be greatly appreciated!

User accounts can become corrupted. First, do the normal Windows
troubleshooting: 1) scan with current antivirus ("current" means a
version not earlier than 2002 but using updated virus definitions); 2)
remove spyware with Spybot Search & Destroy (www.security.kolla.de) and
Ad-aware (www.lavasoftusa.com). Be sure to update these programs before
running, and it is a good idea to do virus/spyware scans in Safe Mode;
3) delete temporary and Temporary Internet Files; 4) stop unnecessary
services/programs from starting with Windows - see www.blackviper.com
for services info and www.pacs-portal.co.uk/startup_index.htm for
programs info.

If, after your computer is squeaky clean, your mom's account still
doesn't work, then just make her a new one. Here's a how-to by Ramesh:

1) Create a new account
2) Logon to that account to create and initialize the profile
3) Logon to an admin account that isn't the account being copied to or
from
4) Open the System control panel
5) Click the Advanced tab
6) Click Settings under User Profiles
7) Select a profile to copy from [OEM profile]
8) Click Copy To
9) Type or browse to the profile to copy to (C:\Documents and Setting
\user)

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[Malke]

brooklyn wrote:

> how do i restart in safe mode?

Restart the computer and as it is starting up, repeatedly tap F8. This
will get you the correct menu from which you can choose Safe Mode.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

[brooklyn]

thanks...but i tried to delete her account from mine (system admin) but the user account page freezes up whenever I try....any help with that?