dial up connection problem

[Ed Colon]

After restoring Windows XP Prof. My dial up modem
connection is not working. When I try to create a new
connection through the wizard, I get to the "connect with"
page, the dial up modem and broadband options are dimmed
(not available). This happened to a friend who said it has
to do with the service pack 1 being installed on my hard
drive and there is a registry edit which will fix this
problem. Do you know what it may be.
Thanks

[Ramesh [MS-MVP]]

Hi Ed,

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558

Description:
If you use the New Connection Wizard to create a new dial-up modem or PPP
over Ethernet (PPPoE) connection you may experience one or both of the
following behaviors:
The Connect using a dial-up modem option in the New Connection Wizard is
unavailable (appears dimmed).
The Connect using a broadband connection that requires a user name and
password option in the New Connection Wizard is unavailable.

--
Regards,
Ramesh [MS-MVP]
AIM: SRamesh2k


~ Please reply to newsgroup ~


"Ed Colon" > wrote in message
...
After restoring Windows XP Prof. My dial up modem
connection is not working. When I try to create a new
connection through the wizard, I get to the "connect with"
page, the dial up modem and broadband options are dimmed
(not available). This happened to a friend who said it has
to do with the service pack 1 being installed on my hard
drive and there is a registry edit which will fix this
problem. Do you know what it may be.
Thanks

[Ed Colon]

These fix do not work any other ideas
Thanks
>-----Original Message-----
>Hi Ed,
>
>Dial-up Modem or PPPoE Option in New Connection Wizard Is
Unavailable
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320558
>
>Description:
>If you use the New Connection Wizard to create a new dial-
up modem or PPP
>over Ethernet (PPPoE) connection you may experience one
or both of the
>following behaviors:
>The Connect using a dial-up modem option in the New
Connection Wizard is
>unavailable (appears dimmed).
>The Connect using a broadband connection that requires a
user name and
>password option in the New Connection Wizard is
unavailable.
>
>--
>Regards,
>Ramesh [MS-MVP]
>AIM: SRamesh2k
>
>
>~ Please reply to newsgroup ~
>
>
>"Ed Colon" > wrote in message
...
>After restoring Windows XP Prof. My dial up modem
>connection is not working. When I try to create a new
>connection through the wizard, I get to the "connect with"
>page, the dial up modem and broadband options are dimmed
>(not available). This happened to a friend who said it has
>to do with the service pack 1 being installed on my hard
>drive and there is a registry edit which will fix this
>problem. Do you know what it may be.
>Thanks
>
>
>.
>

[Ramesh [MS-MVP]]

Hi Ed,

Have you tried "Method 2" also?

If yes, check if this MSKB helps:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;329441

Deleting keys 25 & 26 in registry.

--
Regards,
Ramesh [MS-MVP]
AIM: SRamesh2k


~ Please reply to newsgroup ~


"Ed Colon" > wrote in message
...
These fix do not work any other ideas
Thanks
>-----Original Message-----
>Hi Ed,
>
>Dial-up Modem or PPPoE Option in New Connection Wizard Is
Unavailable
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320558
>
>Description:
>If you use the New Connection Wizard to create a new dial-
up modem or PPP
>over Ethernet (PPPoE) connection you may experience one
or both of the
>following behaviors:
>The Connect using a dial-up modem option in the New
Connection Wizard is
>unavailable (appears dimmed).
>The Connect using a broadband connection that requires a
user name and
>password option in the New Connection Wizard is
unavailable.
>
>--
>Regards,
>Ramesh [MS-MVP]
>AIM: SRamesh2k
>
>
>~ Please reply to newsgroup ~
>
>
>"Ed Colon" > wrote in message
...
>After restoring Windows XP Prof. My dial up modem
>connection is not working. When I try to create a new
>connection through the wizard, I get to the "connect with"
>page, the dial up modem and broadband options are dimmed
>(not available). This happened to a friend who said it has
>to do with the service pack 1 being installed on my hard
>drive and there is a registry edit which will fix this
>problem. Do you know what it may be.
>Thanks
>
>
>.
>

[Maureen Goldman]

>"Ed Colon" > wrote:
>After restoring Windows XP Prof. My dial up modem
>connection is not working. When I try to create a new
>connection through the wizard, I get to the "connect with"
>page, the dial up modem and broadband options are dimmed
>(not available). This happened to a friend who said it has
>to do with the service pack 1 being installed on my hard
>drive and there is a registry edit which will fix this
>problem. Do you know what it may be.

Kelly has a registry fix at line 87, left "Dialup modem... is
unavailable".
http://www.kellys-korner-xp.com/xp_tweaks.htm

There is other information regarding modem problems in the FAQ and a-z
areas.

http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/top10faqs.htm