Won't allow me to Preview Fax

[Catt Jelly]

Hi, For some reason I cannot Preview a fax before I send it. I get an error
message that says "The Fax Preview Cannot be displayed"
I could preview them on my previous WinXP computer but not on this one.
I've checked all the settings I can think of. Is there something I'm
missing? Thanks, Catt

[Hal Hostetler [MVP DTS]]

Have you applied SP1? It fixes the problem as does this:

http://support.microsoft.com/?kbid=322011
You Cannot Preview a Fax in the Fax Console

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

"Catt Jelly" > wrote in message
...
> Hi, For some reason I cannot Preview a fax before I send it. I get an
error
> message that says "The Fax Preview Cannot be displayed"
> I could preview them on my previous WinXP computer but not on this one.
> I've checked all the settings I can think of. Is there something I'm
> missing? Thanks, Catt
>
>

[Alan Banks]

Thanks Hal, I certainly will try this,although there is something else I
forgot to mention. When I attempt the process the program wants a cd from
the MIcrosoft Office 2003 program and seems to be searching for a file named
STD11N.MSI Does this add something to your thoughts before I install the
SP you recommend?
Thanks, Catt
"Hal Hostetler [MVP DTS]" > wrote in message
...
> Have you applied SP1? It fixes the problem as does this:
>
> http://support.microsoft.com/?kbid=322011
> You Cannot Preview a Fax in the Fax Console
>
> Hal
> --
> Hal Hostetler, CPBE --
> Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Got Blues? - www.badnewsbluesband.com
>
> "Catt Jelly" > wrote in message
> ...
> > Hi, For some reason I cannot Preview a fax before I send it. I get an
> error
> > message that says "The Fax Preview Cannot be displayed"
> > I could preview them on my previous WinXP computer but not on this one.
> > I've checked all the settings I can think of. Is there something I'm
> > missing? Thanks, Catt
> >
> >
>
>