Lockups continue

[Tom Richards]

This may be bad form but I'm reaching new levels of desperation. I started a
thread (full string below) in the help_and_support group 5 days ago and was
engaged in a dialogue with Ronnie Vernon but haven't heard back from him for
a few days. Anyway, my machine is still freezing up intermittently and with
no pattern at all and for the first time in my semi-geeky pc life, I'm
baffled. Here's my dilemma. Thanks for reading:

===============================================

For 2 months I've been plagued by intermittent lockups on my xp pro machine.
There are no error messages when this occurs - the pc just freezes. I've had
the machine out for 2 weeks for repair and the tech returned it and
recommended removing my partitions (which I did) and reformatting (also
did). I've tried all software fixes as well as some hardware fixes: reseated
memory sticks, reseated video and sound cards and replaced the hard drive.
Would the next step be replacing the motherboard? Or does anyone have any
other ideas?

Gateway Performance 1500
386 MB RDRAM

--

Tom Richards


==============================================
Go to Start/Run and type eventvwr.msc and press OK. In the Event Viewer,
click on Applications in the menu and look for any X error messages that
coincide with the time the error occured. Double click the error message to
see the details. At the top/right of the details dialog box, click the small
icon that looks like 2 text pages to copy the error message and paste the
message back here in a reply to this post.

Another thing to look at is Start/Run, type: msinfo32 and press OK.
Expand the Components item and click on the
Problem Devices item. If there is an entry for a hardware device there, it
could be where the problem is coming from.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Please reply to the newsgroup so all may benefit.
================================================== =
Here is the error message from the Event Viewer that seems to coincide with
one of the lockups:
++++++++++++++++++++++++++++++++++++++++++++++++++ +

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/14/2004
Time: 8:17:31 AM
User: N/A
Computer: SAL
Description:
Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 49 45 58 50 4c 4f IEXPLO
0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
0020: 2e 30 2e 32 38 30 30 2e .0.2800.
0028: 31 31 30 36 20 69 6e 20 1106 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
The only Problem Device listed in System Information is a PS/2 Mouse and it
says "This device is not present, not working properly or does not have all
it's drivers installed." I use a USB mouse - MS Explorer - and it's
functioning properly according to System Information.


--

Tom Richards

================================================== ===
Tom

Check Internet Explorer for any "extras" like third party toolbars that may
have been installed. If any are present, even the Google toolbar, remove it.

Many problems with Internet Explorer are caused by spyware applications that
invade the browser. You should get the free version of AdAware and Spybot to
help remove these applications.

AdAware
http://www.lavasoftusa.com/support/download/

Spybot
http://security.kolla.de/

If the problem is still there after these procedures, go to the following
website and follow the instructions for reinstalling Internet Explorer.

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378

Post back with the results.
==================================================
I've used Ad Aware regularly for a year or 2. The freeze-ups have occurred
after (and during) a clean install and wiping of my main drive. The "during"
part was 2 lockups during the clean install - I had to power boot twice to
resume the installation. I have 2 hard drives installed and have even tried
disconnecting the slave and it still freezes. So I'm not sure that 3rd party
apps/spyware/Google Toolbar (which I have installed) could come into play
here - or am I wrong Ronnie? And reinstalling IE and OE is also something
that I've tried, also to no avail.

There is no pattern to the freeze-ups -- no correlation between what apps
are open and when the freezes occur. Sometimes the machine freezes during
booting. Ack....

The machine just locked up, I went to Event Viewer and there was no error
message present.

--

Tom Richards



--

Tom Richards

[Nick Burns]

Swap in new memory. What is the temp of your cpu. I have had more than one
bad cpu cause lock ups, corrupt data, corrupt reg files even when the cpu
temp is ok.



"Tom Richards" > wrote in message
...
> This may be bad form but I'm reaching new levels of desperation. I started
a
> thread (full string below) in the help_and_support group 5 days ago and
was
> engaged in a dialogue with Ronnie Vernon but haven't heard back from him
for
> a few days. Anyway, my machine is still freezing up intermittently and
with
> no pattern at all and for the first time in my semi-geeky pc life, I'm
> baffled. Here's my dilemma. Thanks for reading:
>
> ===============================================
>
> For 2 months I've been plagued by intermittent lockups on my xp pro
machine.
> There are no error messages when this occurs - the pc just freezes. I've
had
> the machine out for 2 weeks for repair and the tech returned it and
> recommended removing my partitions (which I did) and reformatting (also
> did). I've tried all software fixes as well as some hardware fixes:
reseated
> memory sticks, reseated video and sound cards and replaced the hard drive.
> Would the next step be replacing the motherboard? Or does anyone have any
> other ideas?
>
> Gateway Performance 1500
> 386 MB RDRAM
>
> --
>
> Tom Richards
>
>
> ==============================================
> Go to Start/Run and type eventvwr.msc and press OK. In the Event
Viewer,
> click on Applications in the menu and look for any X error messages that
> coincide with the time the error occured. Double click the error message
to
> see the details. At the top/right of the details dialog box, click the
small
> icon that looks like 2 text pages to copy the error message and paste the
> message back here in a reply to this post.
>
> Another thing to look at is Start/Run, type: msinfo32 and press OK.
> Expand the Components item and click on the
> Problem Devices item. If there is an entry for a hardware device there, it
> could be where the problem is coming from.
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
> Please reply to the newsgroup so all may benefit.
> ================================================== =
> Here is the error message from the Event Viewer that seems to coincide
with
> one of the lockups:
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 2/14/2004
> Time: 8:17:31 AM
> User: N/A
> Computer: SAL
> Description:
> Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> 0028: 31 31 30 36 20 69 6e 20 1106 in
> 0030: 68 75 6e 67 61 70 70 20 hungapp
> 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> 0040: 61 74 20 6f 66 66 73 65 at offse
> 0048: 74 20 30 30 30 30 30 30 t 000000
> 0050: 30 30 00
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> The only Problem Device listed in System Information is a PS/2 Mouse and
it
> says "This device is not present, not working properly or does not have
all
> it's drivers installed." I use a USB mouse - MS Explorer - and it's
> functioning properly according to System Information.
>
>
> --
>
> Tom Richards
>
> ================================================== ===
> Tom
>
> Check Internet Explorer for any "extras" like third party toolbars that
may
> have been installed. If any are present, even the Google toolbar, remove
it.
>
> Many problems with Internet Explorer are caused by spyware applications
that
> invade the browser. You should get the free version of AdAware and Spybot
to
> help remove these applications.
>
> AdAware
> http://www.lavasoftusa.com/support/download/
>
> Spybot
> http://security.kolla.de/
>
> If the problem is still there after these procedures, go to the following
> website and follow the instructions for reinstalling Internet Explorer.
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
> XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
>
> Post back with the results.
> ==================================================
> I've used Ad Aware regularly for a year or 2. The freeze-ups have occurred
> after (and during) a clean install and wiping of my main drive. The
"during"
> part was 2 lockups during the clean install - I had to power boot twice to
> resume the installation. I have 2 hard drives installed and have even
tried
> disconnecting the slave and it still freezes. So I'm not sure that 3rd
party
> apps/spyware/Google Toolbar (which I have installed) could come into play
> here - or am I wrong Ronnie? And reinstalling IE and OE is also something
> that I've tried, also to no avail.
>
> There is no pattern to the freeze-ups -- no correlation between what apps
> are open and when the freezes occur. Sometimes the machine freezes during
> booting. Ack....
>
> The machine just locked up, I went to Event Viewer and there was no error
> message present.
>
> --
>
> Tom Richards
>
>
>
> --
>
> Tom Richards
>
>
>
>

[Al]

The Google toolbar has been reported to cause lockups on IE 6. Worth
looking into.
Check this thread http://www.anetforums.com/posts.aspx?ThreadIndex=7861
Al

"Tom Richards" > wrote in message
...
> This may be bad form but I'm reaching new levels of desperation. I started
a
> thread (full string below) in the help_and_support group 5 days ago and
was
> engaged in a dialogue with Ronnie Vernon but haven't heard back from him
for
> a few days. Anyway, my machine is still freezing up intermittently and
with
> no pattern at all and for the first time in my semi-geeky pc life, I'm
> baffled. Here's my dilemma. Thanks for reading:
>
> ===============================================
>
> For 2 months I've been plagued by intermittent lockups on my xp pro
machine.
> There are no error messages when this occurs - the pc just freezes. I've
had
> the machine out for 2 weeks for repair and the tech returned it and
> recommended removing my partitions (which I did) and reformatting (also
> did). I've tried all software fixes as well as some hardware fixes:
reseated
> memory sticks, reseated video and sound cards and replaced the hard drive.
> Would the next step be replacing the motherboard? Or does anyone have any
> other ideas?
>
> Gateway Performance 1500
> 386 MB RDRAM
>
> --
>
> Tom Richards
>
>
> ==============================================
> Go to Start/Run and type eventvwr.msc and press OK. In the Event
Viewer,
> click on Applications in the menu and look for any X error messages that
> coincide with the time the error occured. Double click the error message
to
> see the details. At the top/right of the details dialog box, click the
small
> icon that looks like 2 text pages to copy the error message and paste the
> message back here in a reply to this post.
>
> Another thing to look at is Start/Run, type: msinfo32 and press OK.
> Expand the Components item and click on the
> Problem Devices item. If there is an entry for a hardware device there, it
> could be where the problem is coming from.
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
> Please reply to the newsgroup so all may benefit.
> ================================================== =
> Here is the error message from the Event Viewer that seems to coincide
with
> one of the lockups:
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 2/14/2004
> Time: 8:17:31 AM
> User: N/A
> Computer: SAL
> Description:
> Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> 0028: 31 31 30 36 20 69 6e 20 1106 in
> 0030: 68 75 6e 67 61 70 70 20 hungapp
> 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> 0040: 61 74 20 6f 66 66 73 65 at offse
> 0048: 74 20 30 30 30 30 30 30 t 000000
> 0050: 30 30 00
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> The only Problem Device listed in System Information is a PS/2 Mouse and
it
> says "This device is not present, not working properly or does not have
all
> it's drivers installed." I use a USB mouse - MS Explorer - and it's
> functioning properly according to System Information.
>
>
> --
>
> Tom Richards
>
> ================================================== ===
> Tom
>
> Check Internet Explorer for any "extras" like third party toolbars that
may
> have been installed. If any are present, even the Google toolbar, remove
it.
>
> Many problems with Internet Explorer are caused by spyware applications
that
> invade the browser. You should get the free version of AdAware and Spybot
to
> help remove these applications.
>
> AdAware
> http://www.lavasoftusa.com/support/download/
>
> Spybot
> http://security.kolla.de/
>
> If the problem is still there after these procedures, go to the following
> website and follow the instructions for reinstalling Internet Explorer.
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
> XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
>
> Post back with the results.
> ==================================================
> I've used Ad Aware regularly for a year or 2. The freeze-ups have occurred
> after (and during) a clean install and wiping of my main drive. The
"during"
> part was 2 lockups during the clean install - I had to power boot twice to
> resume the installation. I have 2 hard drives installed and have even
tried
> disconnecting the slave and it still freezes. So I'm not sure that 3rd
party
> apps/spyware/Google Toolbar (which I have installed) could come into play
> here - or am I wrong Ronnie? And reinstalling IE and OE is also something
> that I've tried, also to no avail.
>
> There is no pattern to the freeze-ups -- no correlation between what apps
> are open and when the freezes occur. Sometimes the machine freezes during
> booting. Ack....
>
> The machine just locked up, I went to Event Viewer and there was no error
> message present.
>
> --
>
> Tom Richards
>
>
>
> --
>
> Tom Richards
>
>
>
>

[Tom Richards]

The lockups also occured during my reinstallation of windows, before
installing the google toolbar.

--

Tom Richards



"Al" > wrote in message
...
> The Google toolbar has been reported to cause lockups on IE 6. Worth
> looking into.
> Check this thread http://www.anetforums.com/posts.aspx?ThreadIndex=7861
> Al
>
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[Tom Richards]

I've tried swapping in new memory - no change. How can I check the cpu temp
and what is too high?

--

Tom Richards



"Nick Burns" > wrote in message
...
> Swap in new memory. What is the temp of your cpu. I have had more than one
> bad cpu cause lock ups, corrupt data, corrupt reg files even when the cpu
> temp is ok.
>
>
>
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[Nick Burns]

Go into your bios and look through your settings for something
like,"Health", it shows the temp of your cpu and other things. Temp depends
on the chip you have and it's clock speed that it runs on.


"Tom Richards" > wrote in message
...
> I've tried swapping in new memory - no change. How can I check the cpu
temp
> and what is too high?
>
> --
>
> Tom Richards
>
>
>
> "Nick Burns" > wrote in message
> ...
> > Swap in new memory. What is the temp of your cpu. I have had more than
one
> > bad cpu cause lock ups, corrupt data, corrupt reg files even when the
cpu
> > temp is ok.
> >
> >
> >
> > "Tom Richards" > wrote in message
> > ...
> > > This may be bad form but I'm reaching new levels of desperation. I
> started
> > a
> > > thread (full string below) in the help_and_support group 5 days ago
and
> > was
> > > engaged in a dialogue with Ronnie Vernon but haven't heard back from
him
> > for
> > > a few days. Anyway, my machine is still freezing up intermittently and
> > with
> > > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > > baffled. Here's my dilemma. Thanks for reading:
> > >
> > > ===============================================
> > >
> > > For 2 months I've been plagued by intermittent lockups on my xp pro
> > machine.
> > > There are no error messages when this occurs - the pc just freezes.
I've
> > had
> > > the machine out for 2 weeks for repair and the tech returned it and
> > > recommended removing my partitions (which I did) and reformatting
(also
> > > did). I've tried all software fixes as well as some hardware fixes:
> > reseated
> > > memory sticks, reseated video and sound cards and replaced the hard
> drive.
> > > Would the next step be replacing the motherboard? Or does anyone have
> any
> > > other ideas?
> > >
> > > Gateway Performance 1500
> > > 386 MB RDRAM
> > >
> > > --
> > >
> > > Tom Richards
> > >
> > >
> > > ==============================================
> > > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> > Viewer,
> > > click on Applications in the menu and look for any X error messages
that
> > > coincide with the time the error occured. Double click the error
message
> > to
> > > see the details. At the top/right of the details dialog box, click the
> > small
> > > icon that looks like 2 text pages to copy the error message and paste
> the
> > > message back here in a reply to this post.
> > >
> > > Another thing to look at is Start/Run, type: msinfo32 and press
OK.
> > > Expand the Components item and click on the
> > > Problem Devices item. If there is an entry for a hardware device
there,
> it
> > > could be where the problem is coming from.
> > >
> > > --
> > > Ronnie Vernon
> > > Microsoft MVP
> > > Windows Shell/User
> > > Please reply to the newsgroup so all may benefit.
> > > ================================================== =
> > > Here is the error message from the Event Viewer that seems to coincide
> > with
> > > one of the lockups:
> > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> > >
> > > Event Type: Error
> > > Event Source: Application Hang
> > > Event Category: (101)
> > > Event ID: 1002
> > > Date: 2/14/2004
> > > Time: 8:17:31 AM
> > > User: N/A
> > > Computer: SAL
> > > Description:
> > > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > Data:
> > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > > 0040: 61 74 20 6f 66 66 73 65 at offse
> > > 0048: 74 20 30 30 30 30 30 30 t 000000
> > > 0050: 30 30 00
> > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > > The only Problem Device listed in System Information is a PS/2 Mouse
and
> > it
> > > says "This device is not present, not working properly or does not
have
> > all
> > > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > > functioning properly according to System Information.
> > >
> > >
> > > --
> > >
> > > Tom Richards
> > >
> > > ================================================== ===
> > > Tom
> > >
> > > Check Internet Explorer for any "extras" like third party toolbars
that
> > may
> > > have been installed. If any are present, even the Google toolbar,
remove
> > it.
> > >
> > > Many problems with Internet Explorer are caused by spyware
applications
> > that
> > > invade the browser. You should get the free version of AdAware and
> Spybot
> > to
> > > help remove these applications.
> > >
> > > AdAware
> > > http://www.lavasoftusa.com/support/download/
> > >
> > > Spybot
> > > http://security.kolla.de/
> > >
> > > If the problem is still there after these procedures, go to the
> following
> > > website and follow the instructions for reinstalling Internet
Explorer.
> > >
> > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > Windows
> > > XP:
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> > >
> > > Post back with the results.
> > > ==================================================
> > > I've used Ad Aware regularly for a year or 2. The freeze-ups have
> occurred
> > > after (and during) a clean install and wiping of my main drive. The
> > "during"
> > > part was 2 lockups during the clean install - I had to power boot
twice
> to
> > > resume the installation. I have 2 hard drives installed and have even
> > tried
> > > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> > party
> > > apps/spyware/Google Toolbar (which I have installed) could come into
> play
> > > here - or am I wrong Ronnie? And reinstalling IE and OE is also
> something
> > > that I've tried, also to no avail.
> > >
> > > There is no pattern to the freeze-ups -- no correlation between what
> apps
> > > are open and when the freezes occur. Sometimes the machine freezes
> during
> > > booting. Ack....
> > >
> > > The machine just locked up, I went to Event Viewer and there was no
> error
> > > message present.
> > >
> > > --
> > >
> > > Tom Richards
> > >
> > >
> > >
> > > --
> > >
> > > Tom Richards
> > >
> > >
> > >
> > >
> >
> >
>
>

[djcurtis7]

Tom i also had lockups at random anytime anyplace...spent hours in the
newgroups trying to find an answer
finaly i found the solution...cpu overheating freezing my computer...
solution install a 4 inch fan in the computer right over the cpu
cools it down and now not one problem....everthing running smooth... try it
you won t be disapointed...
"Tom Richards" > wrote in message
...
> This may be bad form but I'm reaching new levels of desperation. I started
a
> thread (full string below) in the help_and_support group 5 days ago and
was
> engaged in a dialogue with Ronnie Vernon but haven't heard back from him
for
> a few days. Anyway, my machine is still freezing up intermittently and
with
> no pattern at all and for the first time in my semi-geeky pc life, I'm
> baffled. Here's my dilemma. Thanks for reading:
>
> ===============================================
>
> For 2 months I've been plagued by intermittent lockups on my xp pro
machine.
> There are no error messages when this occurs - the pc just freezes. I've
had
> the machine out for 2 weeks for repair and the tech returned it and
> recommended removing my partitions (which I did) and reformatting (also
> did). I've tried all software fixes as well as some hardware fixes:
reseated
> memory sticks, reseated video and sound cards and replaced the hard drive.
> Would the next step be replacing the motherboard? Or does anyone have any
> other ideas?
>
> Gateway Performance 1500
> 386 MB RDRAM
>
> --
>
> Tom Richards
>
>
> ==============================================
> Go to Start/Run and type eventvwr.msc and press OK. In the Event
Viewer,
> click on Applications in the menu and look for any X error messages that
> coincide with the time the error occured. Double click the error message
to
> see the details. At the top/right of the details dialog box, click the
small
> icon that looks like 2 text pages to copy the error message and paste the
> message back here in a reply to this post.
>
> Another thing to look at is Start/Run, type: msinfo32 and press OK.
> Expand the Components item and click on the
> Problem Devices item. If there is an entry for a hardware device there, it
> could be where the problem is coming from.
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
> Please reply to the newsgroup so all may benefit.
> ================================================== =
> Here is the error message from the Event Viewer that seems to coincide
with
> one of the lockups:
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 2/14/2004
> Time: 8:17:31 AM
> User: N/A
> Computer: SAL
> Description:
> Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> 0028: 31 31 30 36 20 69 6e 20 1106 in
> 0030: 68 75 6e 67 61 70 70 20 hungapp
> 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> 0040: 61 74 20 6f 66 66 73 65 at offse
> 0048: 74 20 30 30 30 30 30 30 t 000000
> 0050: 30 30 00
> ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> The only Problem Device listed in System Information is a PS/2 Mouse and
it
> says "This device is not present, not working properly or does not have
all
> it's drivers installed." I use a USB mouse - MS Explorer - and it's
> functioning properly according to System Information.
>
>
> --
>
> Tom Richards
>
> ================================================== ===
> Tom
>
> Check Internet Explorer for any "extras" like third party toolbars that
may
> have been installed. If any are present, even the Google toolbar, remove
it.
>
> Many problems with Internet Explorer are caused by spyware applications
that
> invade the browser. You should get the free version of AdAware and Spybot
to
> help remove these applications.
>
> AdAware
> http://www.lavasoftusa.com/support/download/
>
> Spybot
> http://security.kolla.de/
>
> If the problem is still there after these procedures, go to the following
> website and follow the instructions for reinstalling Internet Explorer.
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
> XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
>
> Post back with the results.
> ==================================================
> I've used Ad Aware regularly for a year or 2. The freeze-ups have occurred
> after (and during) a clean install and wiping of my main drive. The
"during"
> part was 2 lockups during the clean install - I had to power boot twice to
> resume the installation. I have 2 hard drives installed and have even
tried
> disconnecting the slave and it still freezes. So I'm not sure that 3rd
party
> apps/spyware/Google Toolbar (which I have installed) could come into play
> here - or am I wrong Ronnie? And reinstalling IE and OE is also something
> that I've tried, also to no avail.
>
> There is no pattern to the freeze-ups -- no correlation between what apps
> are open and when the freezes occur. Sometimes the machine freezes during
> booting. Ack....
>
> The machine just locked up, I went to Event Viewer and there was no error
> message present.
>
> --
>
> Tom Richards
>
>
>
> --
>
> Tom Richards
>
>
>
>

[Tom Richards]

Thanks...I'm going to run down to microcenter and get a fan.

--

Tom Richards



"djcurtis7" > wrote in message
...
> Tom i also had lockups at random anytime anyplace...spent hours in the
> newgroups trying to find an answer
> finaly i found the solution...cpu overheating freezing my computer...
> solution install a 4 inch fan in the computer right over the cpu
> cools it down and now not one problem....everthing running smooth... try
it
> you won t be disapointed...
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[Tom Richards]

Thanks Nick.

--

Tom Richards



"Nick Burns" > wrote in message
...
> Go into your bios and look through your settings for something
> like,"Health", it shows the temp of your cpu and other things. Temp
depends
> on the chip you have and it's clock speed that it runs on.
>
>
> "Tom Richards" > wrote in message
> ...
> > I've tried swapping in new memory - no change. How can I check the cpu
> temp
> > and what is too high?
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > "Nick Burns" > wrote in message
> > ...
> > > Swap in new memory. What is the temp of your cpu. I have had more than
> one
> > > bad cpu cause lock ups, corrupt data, corrupt reg files even when the
> cpu
> > > temp is ok.
> > >
> > >
> > >
> > > "Tom Richards" > wrote in message
> > > ...
> > > > This may be bad form but I'm reaching new levels of desperation. I
> > started
> > > a
> > > > thread (full string below) in the help_and_support group 5 days ago
> and
> > > was
> > > > engaged in a dialogue with Ronnie Vernon but haven't heard back from
> him
> > > for
> > > > a few days. Anyway, my machine is still freezing up intermittently
and
> > > with
> > > > no pattern at all and for the first time in my semi-geeky pc life,
I'm
> > > > baffled. Here's my dilemma. Thanks for reading:
> > > >
> > > > ===============================================
> > > >
> > > > For 2 months I've been plagued by intermittent lockups on my xp pro
> > > machine.
> > > > There are no error messages when this occurs - the pc just freezes.
> I've
> > > had
> > > > the machine out for 2 weeks for repair and the tech returned it and
> > > > recommended removing my partitions (which I did) and reformatting
> (also
> > > > did). I've tried all software fixes as well as some hardware fixes:
> > > reseated
> > > > memory sticks, reseated video and sound cards and replaced the hard
> > drive.
> > > > Would the next step be replacing the motherboard? Or does anyone
have
> > any
> > > > other ideas?
> > > >
> > > > Gateway Performance 1500
> > > > 386 MB RDRAM
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > > ==============================================
> > > > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> > > Viewer,
> > > > click on Applications in the menu and look for any X error messages
> that
> > > > coincide with the time the error occured. Double click the error
> message
> > > to
> > > > see the details. At the top/right of the details dialog box, click
the
> > > small
> > > > icon that looks like 2 text pages to copy the error message and
paste
> > the
> > > > message back here in a reply to this post.
> > > >
> > > > Another thing to look at is Start/Run, type: msinfo32 and press
> OK.
> > > > Expand the Components item and click on the
> > > > Problem Devices item. If there is an entry for a hardware device
> there,
> > it
> > > > could be where the problem is coming from.
> > > >
> > > > --
> > > > Ronnie Vernon
> > > > Microsoft MVP
> > > > Windows Shell/User
> > > > Please reply to the newsgroup so all may benefit.
> > > > ================================================== =
> > > > Here is the error message from the Event Viewer that seems to
coincide
> > > with
> > > > one of the lockups:
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> > > >
> > > > Event Type: Error
> > > > Event Source: Application Hang
> > > > Event Category: (101)
> > > > Event ID: 1002
> > > > Date: 2/14/2004
> > > > Time: 8:17:31 AM
> > > > User: N/A
> > > > Computer: SAL
> > > > Description:
> > > > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > > >
> > > > For more information, see Help and Support Center at
> > > > http://go.microsoft.com/fwlink/events.asp.
> > > > Data:
> > > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > > > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > > > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > > > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > > > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > > > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > > > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > > > 0040: 61 74 20 6f 66 66 73 65 at offse
> > > > 0048: 74 20 30 30 30 30 30 30 t 000000
> > > > 0050: 30 30 00
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > > > The only Problem Device listed in System Information is a PS/2 Mouse
> and
> > > it
> > > > says "This device is not present, not working properly or does not
> have
> > > all
> > > > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > > > functioning properly according to System Information.
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > > ================================================== ===
> > > > Tom
> > > >
> > > > Check Internet Explorer for any "extras" like third party toolbars
> that
> > > may
> > > > have been installed. If any are present, even the Google toolbar,
> remove
> > > it.
> > > >
> > > > Many problems with Internet Explorer are caused by spyware
> applications
> > > that
> > > > invade the browser. You should get the free version of AdAware and
> > Spybot
> > > to
> > > > help remove these applications.
> > > >
> > > > AdAware
> > > > http://www.lavasoftusa.com/support/download/
> > > >
> > > > Spybot
> > > > http://security.kolla.de/
> > > >
> > > > If the problem is still there after these procedures, go to the
> > following
> > > > website and follow the instructions for reinstalling Internet
> Explorer.
> > > >
> > > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > > Windows
> > > > XP:
> > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> > > >
> > > > Post back with the results.
> > > > ==================================================
> > > > I've used Ad Aware regularly for a year or 2. The freeze-ups have
> > occurred
> > > > after (and during) a clean install and wiping of my main drive. The
> > > "during"
> > > > part was 2 lockups during the clean install - I had to power boot
> twice
> > to
> > > > resume the installation. I have 2 hard drives installed and have
even
> > > tried
> > > > disconnecting the slave and it still freezes. So I'm not sure that
3rd
> > > party
> > > > apps/spyware/Google Toolbar (which I have installed) could come into
> > play
> > > > here - or am I wrong Ronnie? And reinstalling IE and OE is also
> > something
> > > > that I've tried, also to no avail.
> > > >
> > > > There is no pattern to the freeze-ups -- no correlation between what
> > apps
> > > > are open and when the freezes occur. Sometimes the machine freezes
> > during
> > > > booting. Ack....
> > > >
> > > > The machine just locked up, I went to Event Viewer and there was no
> > error
> > > > message present.
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Tom Richards]

Thanks...I'm going to run down to microcenter and get a fan.

--

Tom Richards



"djcurtis7" > wrote in message
...
> Tom i also had lockups at random anytime anyplace...spent hours in the
> newgroups trying to find an answer
> finaly i found the solution...cpu overheating freezing my computer...
> solution install a 4 inch fan in the computer right over the cpu
> cools it down and now not one problem....everthing running smooth... try
it
> you won t be disapointed...
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[Tom Richards]

Thanks Nick.

--

Tom Richards



"Nick Burns" > wrote in message
...
> Go into your bios and look through your settings for something
> like,"Health", it shows the temp of your cpu and other things. Temp
depends
> on the chip you have and it's clock speed that it runs on.
>
>
> "Tom Richards" > wrote in message
> ...
> > I've tried swapping in new memory - no change. How can I check the cpu
> temp
> > and what is too high?
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > "Nick Burns" > wrote in message
> > ...
> > > Swap in new memory. What is the temp of your cpu. I have had more than
> one
> > > bad cpu cause lock ups, corrupt data, corrupt reg files even when the
> cpu
> > > temp is ok.
> > >
> > >
> > >
> > > "Tom Richards" > wrote in message
> > > ...
> > > > This may be bad form but I'm reaching new levels of desperation. I
> > started
> > > a
> > > > thread (full string below) in the help_and_support group 5 days ago
> and
> > > was
> > > > engaged in a dialogue with Ronnie Vernon but haven't heard back from
> him
> > > for
> > > > a few days. Anyway, my machine is still freezing up intermittently
and
> > > with
> > > > no pattern at all and for the first time in my semi-geeky pc life,
I'm
> > > > baffled. Here's my dilemma. Thanks for reading:
> > > >
> > > > ===============================================
> > > >
> > > > For 2 months I've been plagued by intermittent lockups on my xp pro
> > > machine.
> > > > There are no error messages when this occurs - the pc just freezes.
> I've
> > > had
> > > > the machine out for 2 weeks for repair and the tech returned it and
> > > > recommended removing my partitions (which I did) and reformatting
> (also
> > > > did). I've tried all software fixes as well as some hardware fixes:
> > > reseated
> > > > memory sticks, reseated video and sound cards and replaced the hard
> > drive.
> > > > Would the next step be replacing the motherboard? Or does anyone
have
> > any
> > > > other ideas?
> > > >
> > > > Gateway Performance 1500
> > > > 386 MB RDRAM
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > > ==============================================
> > > > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> > > Viewer,
> > > > click on Applications in the menu and look for any X error messages
> that
> > > > coincide with the time the error occured. Double click the error
> message
> > > to
> > > > see the details. At the top/right of the details dialog box, click
the
> > > small
> > > > icon that looks like 2 text pages to copy the error message and
paste
> > the
> > > > message back here in a reply to this post.
> > > >
> > > > Another thing to look at is Start/Run, type: msinfo32 and press
> OK.
> > > > Expand the Components item and click on the
> > > > Problem Devices item. If there is an entry for a hardware device
> there,
> > it
> > > > could be where the problem is coming from.
> > > >
> > > > --
> > > > Ronnie Vernon
> > > > Microsoft MVP
> > > > Windows Shell/User
> > > > Please reply to the newsgroup so all may benefit.
> > > > ================================================== =
> > > > Here is the error message from the Event Viewer that seems to
coincide
> > > with
> > > > one of the lockups:
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> > > >
> > > > Event Type: Error
> > > > Event Source: Application Hang
> > > > Event Category: (101)
> > > > Event ID: 1002
> > > > Date: 2/14/2004
> > > > Time: 8:17:31 AM
> > > > User: N/A
> > > > Computer: SAL
> > > > Description:
> > > > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > > >
> > > > For more information, see Help and Support Center at
> > > > http://go.microsoft.com/fwlink/events.asp.
> > > > Data:
> > > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > > > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > > > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > > > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > > > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > > > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > > > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > > > 0040: 61 74 20 6f 66 66 73 65 at offse
> > > > 0048: 74 20 30 30 30 30 30 30 t 000000
> > > > 0050: 30 30 00
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > > > The only Problem Device listed in System Information is a PS/2 Mouse
> and
> > > it
> > > > says "This device is not present, not working properly or does not
> have
> > > all
> > > > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > > > functioning properly according to System Information.
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > > ================================================== ===
> > > > Tom
> > > >
> > > > Check Internet Explorer for any "extras" like third party toolbars
> that
> > > may
> > > > have been installed. If any are present, even the Google toolbar,
> remove
> > > it.
> > > >
> > > > Many problems with Internet Explorer are caused by spyware
> applications
> > > that
> > > > invade the browser. You should get the free version of AdAware and
> > Spybot
> > > to
> > > > help remove these applications.
> > > >
> > > > AdAware
> > > > http://www.lavasoftusa.com/support/download/
> > > >
> > > > Spybot
> > > > http://security.kolla.de/
> > > >
> > > > If the problem is still there after these procedures, go to the
> > following
> > > > website and follow the instructions for reinstalling Internet
> Explorer.
> > > >
> > > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > > Windows
> > > > XP:
> > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> > > >
> > > > Post back with the results.
> > > > ==================================================
> > > > I've used Ad Aware regularly for a year or 2. The freeze-ups have
> > occurred
> > > > after (and during) a clean install and wiping of my main drive. The
> > > "during"
> > > > part was 2 lockups during the clean install - I had to power boot
> twice
> > to
> > > > resume the installation. I have 2 hard drives installed and have
even
> > > tried
> > > > disconnecting the slave and it still freezes. So I'm not sure that
3rd
> > > party
> > > > apps/spyware/Google Toolbar (which I have installed) could come into
> > play
> > > > here - or am I wrong Ronnie? And reinstalling IE and OE is also
> > something
> > > > that I've tried, also to no avail.
> > > >
> > > > There is no pattern to the freeze-ups -- no correlation between what
> > apps
> > > > are open and when the freezes occur. Sometimes the machine freezes
> > during
> > > > booting. Ack....
> > > >
> > > > The machine just locked up, I went to Event Viewer and there was no
> > error
> > > > message present.
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Tom Richards]

Thanks...I'm going to run down to microcenter and get a fan.

--

Tom Richards



"djcurtis7" > wrote in message
...
> Tom i also had lockups at random anytime anyplace...spent hours in the
> newgroups trying to find an answer
> finaly i found the solution...cpu overheating freezing my computer...
> solution install a 4 inch fan in the computer right over the cpu
> cools it down and now not one problem....everthing running smooth... try
it
> you won t be disapointed...
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[Tom Richards]

Thanks Nick.

--

Tom Richards



"Nick Burns" > wrote in message
...
> Go into your bios and look through your settings for something
> like,"Health", it shows the temp of your cpu and other things. Temp
depends
> on the chip you have and it's clock speed that it runs on.
>
>
> "Tom Richards" > wrote in message
> ...
> > I've tried swapping in new memory - no change. How can I check the cpu
> temp
> > and what is too high?
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > "Nick Burns" > wrote in message
> > ...
> > > Swap in new memory. What is the temp of your cpu. I have had more than
> one
> > > bad cpu cause lock ups, corrupt data, corrupt reg files even when the
> cpu
> > > temp is ok.
> > >
> > >
> > >
> > > "Tom Richards" > wrote in message
> > > ...
> > > > This may be bad form but I'm reaching new levels of desperation. I
> > started
> > > a
> > > > thread (full string below) in the help_and_support group 5 days ago
> and
> > > was
> > > > engaged in a dialogue with Ronnie Vernon but haven't heard back from
> him
> > > for
> > > > a few days. Anyway, my machine is still freezing up intermittently
and
> > > with
> > > > no pattern at all and for the first time in my semi-geeky pc life,
I'm
> > > > baffled. Here's my dilemma. Thanks for reading:
> > > >
> > > > ===============================================
> > > >
> > > > For 2 months I've been plagued by intermittent lockups on my xp pro
> > > machine.
> > > > There are no error messages when this occurs - the pc just freezes.
> I've
> > > had
> > > > the machine out for 2 weeks for repair and the tech returned it and
> > > > recommended removing my partitions (which I did) and reformatting
> (also
> > > > did). I've tried all software fixes as well as some hardware fixes:
> > > reseated
> > > > memory sticks, reseated video and sound cards and replaced the hard
> > drive.
> > > > Would the next step be replacing the motherboard? Or does anyone
have
> > any
> > > > other ideas?
> > > >
> > > > Gateway Performance 1500
> > > > 386 MB RDRAM
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > > ==============================================
> > > > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> > > Viewer,
> > > > click on Applications in the menu and look for any X error messages
> that
> > > > coincide with the time the error occured. Double click the error
> message
> > > to
> > > > see the details. At the top/right of the details dialog box, click
the
> > > small
> > > > icon that looks like 2 text pages to copy the error message and
paste
> > the
> > > > message back here in a reply to this post.
> > > >
> > > > Another thing to look at is Start/Run, type: msinfo32 and press
> OK.
> > > > Expand the Components item and click on the
> > > > Problem Devices item. If there is an entry for a hardware device
> there,
> > it
> > > > could be where the problem is coming from.
> > > >
> > > > --
> > > > Ronnie Vernon
> > > > Microsoft MVP
> > > > Windows Shell/User
> > > > Please reply to the newsgroup so all may benefit.
> > > > ================================================== =
> > > > Here is the error message from the Event Viewer that seems to
coincide
> > > with
> > > > one of the lockups:
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> > > >
> > > > Event Type: Error
> > > > Event Source: Application Hang
> > > > Event Category: (101)
> > > > Event ID: 1002
> > > > Date: 2/14/2004
> > > > Time: 8:17:31 AM
> > > > User: N/A
> > > > Computer: SAL
> > > > Description:
> > > > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > > > hungapp, version 0.0.0.0, hang address 0x00000000.
> > > >
> > > > For more information, see Help and Support Center at
> > > > http://go.microsoft.com/fwlink/events.asp.
> > > > Data:
> > > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > > > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > > > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > > > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > > > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > > > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > > > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > > > 0040: 61 74 20 6f 66 66 73 65 at offse
> > > > 0048: 74 20 30 30 30 30 30 30 t 000000
> > > > 0050: 30 30 00
> > > > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > > > The only Problem Device listed in System Information is a PS/2 Mouse
> and
> > > it
> > > > says "This device is not present, not working properly or does not
> have
> > > all
> > > > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > > > functioning properly according to System Information.
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > > ================================================== ===
> > > > Tom
> > > >
> > > > Check Internet Explorer for any "extras" like third party toolbars
> that
> > > may
> > > > have been installed. If any are present, even the Google toolbar,
> remove
> > > it.
> > > >
> > > > Many problems with Internet Explorer are caused by spyware
> applications
> > > that
> > > > invade the browser. You should get the free version of AdAware and
> > Spybot
> > > to
> > > > help remove these applications.
> > > >
> > > > AdAware
> > > > http://www.lavasoftusa.com/support/download/
> > > >
> > > > Spybot
> > > > http://security.kolla.de/
> > > >
> > > > If the problem is still there after these procedures, go to the
> > following
> > > > website and follow the instructions for reinstalling Internet
> Explorer.
> > > >
> > > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > > Windows
> > > > XP:
> > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> > > >
> > > > Post back with the results.
> > > > ==================================================
> > > > I've used Ad Aware regularly for a year or 2. The freeze-ups have
> > occurred
> > > > after (and during) a clean install and wiping of my main drive. The
> > > "during"
> > > > part was 2 lockups during the clean install - I had to power boot
> twice
> > to
> > > > resume the installation. I have 2 hard drives installed and have
even
> > > tried
> > > > disconnecting the slave and it still freezes. So I'm not sure that
3rd
> > > party
> > > > apps/spyware/Google Toolbar (which I have installed) could come into
> > play
> > > > here - or am I wrong Ronnie? And reinstalling IE and OE is also
> > something
> > > > that I've tried, also to no avail.
> > > >
> > > > There is no pattern to the freeze-ups -- no correlation between what
> > apps
> > > > are open and when the freezes occur. Sometimes the machine freezes
> > during
> > > > booting. Ack....
> > > >
> > > > The machine just locked up, I went to Event Viewer and there was no
> > error
> > > > message present.
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > Tom Richards
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Don]

Reasons for intermittent freeze ups:

1: Power Supply unit on way out or not large enough to handle load.
2: Ram configured incorrectly or incompatible with M/board.
3: Problems with Video card and/or sound card
4: Overheating inside the case, the most common cause of hardware freezes.
The best way to deal with this is to install 1 fan aimed at the CPU and Ram
and 1 extraction fan to take away excess heat from the system.

Don

<snip>

[Tom Richards]

I went down to Staples to buy a fan and got into a conversation with one of
their employees about my problem. He asked when was the last time I cleaned
out the insides of my pc case. I told him that I never had. He recommended a
fan, which I purchased and a spray bottle of air propellant. I came home and
inspected the fan over the cpu. It was encrusted with huge clumps of dust
under the fins - it seemed almost totally obstructed. I blew the crud out
and am waiting to see if this was the cause of my problem.

--

Tom Richards



"Don" > wrote in message
...
> Reasons for intermittent freeze ups:
>
> 1: Power Supply unit on way out or not large enough to handle load.
> 2: Ram configured incorrectly or incompatible with M/board.
> 3: Problems with Video card and/or sound card
> 4: Overheating inside the case, the most common cause of hardware freezes.
> The best way to deal with this is to install 1 fan aimed at the CPU and
Ram
> and 1 extraction fan to take away excess heat from the system.
>
> Don
>
> <snip>
>
>

[Tom Richards]

Cleaning the cpu and fan didn't work and neither did installing 1 extraction
fan in a pci slot. I'm going to install a second fan aimed at the cpu and
ram. :-(

--

Tom Richards



"Tom Richards" > wrote in message
...
> I went down to Staples to buy a fan and got into a conversation with one
of
> their employees about my problem. He asked when was the last time I
cleaned
> out the insides of my pc case. I told him that I never had. He recommended
a
> fan, which I purchased and a spray bottle of air propellant. I came home
and
> inspected the fan over the cpu. It was encrusted with huge clumps of dust
> under the fins - it seemed almost totally obstructed. I blew the crud out
> and am waiting to see if this was the cause of my problem.
>
> --
>
> Tom Richards
>
>
>
> "Don" > wrote in message
> ...
> > Reasons for intermittent freeze ups:
> >
> > 1: Power Supply unit on way out or not large enough to handle load.
> > 2: Ram configured incorrectly or incompatible with M/board.
> > 3: Problems with Video card and/or sound card
> > 4: Overheating inside the case, the most common cause of hardware
freezes.
> > The best way to deal with this is to install 1 fan aimed at the CPU and
> Ram
> > and 1 extraction fan to take away excess heat from the system.
> >
> > Don
> >
> > <snip>
> >
> >
>
>

[Tom Richards]

I installed an extraction fan and another fan blowing directly on the cpu
and memory sticks. Still locked up. I'm going to try a new power supply
tomorrow. :-(

--

Tom Richards



"djcurtis7" > wrote in message
...
> Tom i also had lockups at random anytime anyplace...spent hours in the
> newgroups trying to find an answer
> finaly i found the solution...cpu overheating freezing my computer...
> solution install a 4 inch fan in the computer right over the cpu
> cools it down and now not one problem....everthing running smooth... try
it
> you won t be disapointed...
> "Tom Richards" > wrote in message
> ...
> > This may be bad form but I'm reaching new levels of desperation. I
started
> a
> > thread (full string below) in the help_and_support group 5 days ago and
> was
> > engaged in a dialogue with Ronnie Vernon but haven't heard back from him
> for
> > a few days. Anyway, my machine is still freezing up intermittently and
> with
> > no pattern at all and for the first time in my semi-geeky pc life, I'm
> > baffled. Here's my dilemma. Thanks for reading:
> >
> > ===============================================
> >
> > For 2 months I've been plagued by intermittent lockups on my xp pro
> machine.
> > There are no error messages when this occurs - the pc just freezes. I've
> had
> > the machine out for 2 weeks for repair and the tech returned it and
> > recommended removing my partitions (which I did) and reformatting (also
> > did). I've tried all software fixes as well as some hardware fixes:
> reseated
> > memory sticks, reseated video and sound cards and replaced the hard
drive.
> > Would the next step be replacing the motherboard? Or does anyone have
any
> > other ideas?
> >
> > Gateway Performance 1500
> > 386 MB RDRAM
> >
> > --
> >
> > Tom Richards
> >
> >
> > ==============================================
> > Go to Start/Run and type eventvwr.msc and press OK. In the Event
> Viewer,
> > click on Applications in the menu and look for any X error messages that
> > coincide with the time the error occured. Double click the error message
> to
> > see the details. At the top/right of the details dialog box, click the
> small
> > icon that looks like 2 text pages to copy the error message and paste
the
> > message back here in a reply to this post.
> >
> > Another thing to look at is Start/Run, type: msinfo32 and press OK.
> > Expand the Components item and click on the
> > Problem Devices item. If there is an entry for a hardware device there,
it
> > could be where the problem is coming from.
> >
> > --
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > Please reply to the newsgroup so all may benefit.
> > ================================================== =
> > Here is the error message from the Event Viewer that seems to coincide
> with
> > one of the lockups:
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 2/14/2004
> > Time: 8:17:31 AM
> > User: N/A
> > Computer: SAL
> > Description:
> > Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> > hungapp, version 0.0.0.0, hang address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++
> > The only Problem Device listed in System Information is a PS/2 Mouse and
> it
> > says "This device is not present, not working properly or does not have
> all
> > it's drivers installed." I use a USB mouse - MS Explorer - and it's
> > functioning properly according to System Information.
> >
> >
> > --
> >
> > Tom Richards
> >
> > ================================================== ===
> > Tom
> >
> > Check Internet Explorer for any "extras" like third party toolbars that
> may
> > have been installed. If any are present, even the Google toolbar, remove
> it.
> >
> > Many problems with Internet Explorer are caused by spyware applications
> that
> > invade the browser. You should get the free version of AdAware and
Spybot
> to
> > help remove these applications.
> >
> > AdAware
> > http://www.lavasoftusa.com/support/download/
> >
> > Spybot
> > http://security.kolla.de/
> >
> > If the problem is still there after these procedures, go to the
following
> > website and follow the instructions for reinstalling Internet Explorer.
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > XP:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Post back with the results.
> > ==================================================
> > I've used Ad Aware regularly for a year or 2. The freeze-ups have
occurred
> > after (and during) a clean install and wiping of my main drive. The
> "during"
> > part was 2 lockups during the clean install - I had to power boot twice
to
> > resume the installation. I have 2 hard drives installed and have even
> tried
> > disconnecting the slave and it still freezes. So I'm not sure that 3rd
> party
> > apps/spyware/Google Toolbar (which I have installed) could come into
play
> > here - or am I wrong Ronnie? And reinstalling IE and OE is also
something
> > that I've tried, also to no avail.
> >
> > There is no pattern to the freeze-ups -- no correlation between what
apps
> > are open and when the freezes occur. Sometimes the machine freezes
during
> > booting. Ack....
> >
> > The machine just locked up, I went to Event Viewer and there was no
error
> > message present.
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> > --
> >
> > Tom Richards
> >
> >
> >
> >
>
>

[howard]

Tom I have precisedly the same issue on a sony vaio laptop, same randomness, same error codes, no problem hardware, no google toolbar and no chance of cooling down the CPU, but sometimes it happens just after startup so it cant be heat can it?.

If you do find the answer please email it to me at

[Roger]

Howard, I have a Sony Vaio laptop also and have experienced lockups recently and also in the past. I have it on all the time and use it heavily. One problem that resolved it once was finding WormBlaster. Worm Nachi has visited me also lately but
my virus program finds it and quarantines it. However, I think it does cause some problems even so just having it invade the system, quarantineing it and then deleting it. Sorta like having your mother in law visit and won't leave.
I do like the suggestion of lowering the hardware accelerator with the Mouse being the culprit. Makes sense since in my case using the Mouse and going from a IM program to Email and back and forth is usually what i'm doing when the lock up occurs. S
orry for being so wordy on this.

[typan]

Did you ever get the problem fixed...I am experiencing the same thing and can't figure out how to fix it