Windows Installer

[John Watson]

I am a fairly new PC user
On my new PC with Win XP home edition, for some reason
when I now try to install new software I get a message
Windows Installer Could Not BE Accessed.
I have installed a number of new software items with no
problems.
After reading all the troubleshooting info on the
Microsoft web I am confused.
It talks about Safe Mode and I cant get my PC to start in
safe mode as I dont appear to have the drop down options
window on start up.
Best regards Joh Watson

[Patty MacDuffie]

Right-click My Computer and choose Manage. CLick the Plus sign next to =
Services and Applications. Click on Services. In the right pane scroll =
down (alphabetical list) to the Windows Installer Service. Double-click =
it and make sure it is set to Automatic type and that it is started.
--=20
Patty MacDuffie
Windows XP MVP

"John Watson" > wrote in message =
...
> I am a fairly new PC user
> On my new PC with Win XP home edition, for some reason=20
> when I now try to install new software I get a message=20
> Windows Installer Could Not BE Accessed.
> I have installed a number of new software items with no=20
> problems.
> After reading all the troubleshooting info on the=20
> Microsoft web I am confused.
> It talks about Safe Mode and I cant get my PC to start in=20
> safe mode as I dont appear to have the drop down options=20
> window on start up.
> Best regards Joh Watson

[TJ]

Patty is on the money...follow her instructions.

--
TJ

Outgoing messages scanned with Norton AntiVirus 2003
"Patty MacDuffie" > wrote in message
...
Right-click My Computer and choose Manage. CLick the Plus sign next to
Services and Applications. Click on Services. In the right pane scroll
down (alphabetical list) to the Windows Installer Service. Double-click it
and make sure it is set to Automatic type and that it is started.
--
Patty MacDuffie
Windows XP MVP

"John Watson" > wrote in message
...
> I am a fairly new PC user
> On my new PC with Win XP home edition, for some reason
> when I now try to install new software I get a message
> Windows Installer Could Not BE Accessed.
> I have installed a number of new software items with no
> problems.
> After reading all the troubleshooting info on the
> Microsoft web I am confused.
> It talks about Safe Mode and I cant get my PC to start in
> safe mode as I dont appear to have the drop down options
> window on start up.
> Best regards Joh Watson

[_Jan]

Hello John,

| I cant get my PC to start in safe mode as I dont appear
| to have the drop down options window on start up.

After the shutdown procedure has begun, wait for the
screen to go black. Your machine should now be in the
"boot" phase. It is at this time that you need to keep
tapping [F8]. This will present you with the
"Windows Advanced Options Menu" screen, where you will be
able to choose to start the system in Safe Mode.

See also, [Start] | Help and Support | Safe Mode [Enter]

Jan


>-----Original Message-----
>I am a fairly new PC user
>On my new PC with Win XP home edition, for some reason
>when I now try to install new software I get a message
>Windows Installer Could Not BE Accessed.
>I have installed a number of new software items with no
>problems.
>After reading all the troubleshooting info on the
>Microsoft web I am confused.
>It talks about Safe Mode and I cant get my PC to start in
>safe mode as I dont appear to have the drop down options
>window on start up.
>Best regards Joh Watson

[Patty MacDuffie]

Thank you, TJ. ;)
--=20
Patty MacDuffie
Windows XP MVP

"TJ" > wrote in message =
. ..
> Patty is on the money...follow her instructions.
>=20
> --=20
> TJ
>=20
> Outgoing messages scanned with Norton AntiVirus 2003
> "Patty MacDuffie" > wrote in =
message
> ...
> Right-click My Computer and choose Manage. CLick the Plus sign next =
to
> Services and Applications. Click on Services. In the right pane =
scroll
> down (alphabetical list) to the Windows Installer Service. =
Double-click it
> and make sure it is set to Automatic type and that it is started.
> --=20
> Patty MacDuffie
> Windows XP MVP
>=20