Problem remembering passord in OE

[jeb4]

I'm having a problem receiving e-mail...

Whenever I hit "send and receive" I get a box that pops up that requests my
password and says the following.....


"Please enter your user name and password for the following server."

My password is already filled in, but the system refuses to remember my
password.

When I go to tools -> accounts -> and then my account, I notice a couple of
options:


"Log on using Secure Password Authentication"

and

"My server requires authentication"


I've tried both options and nothing has worked yet. Of course I have
"checked" the remember password box everywhere I can find it. The box stays
checked but the password is not remembered.

If it helps, I'm using Verizon DSL, and their help service was, to say the
least, "unhelpful"

Any suggestions?

[Rick \Nutcase\ Rogers]

Hi Jeb,

See if this helps:
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"jeb4" > wrote in message
...
> I'm having a problem receiving e-mail...
>
> Whenever I hit "send and receive" I get a box that pops up that requests
my
> password and says the following.....
>
>
> "Please enter your user name and password for the following server."
>
> My password is already filled in, but the system refuses to remember my
> password.
>
> When I go to tools -> accounts -> and then my account, I notice a couple
of
> options:
>
>
> "Log on using Secure Password Authentication"
>
> and
>
> "My server requires authentication"
>
>
> I've tried both options and nothing has worked yet. Of course I have
> "checked" the remember password box everywhere I can find it. The box
stays
> checked but the password is not remembered.
>
> If it helps, I'm using Verizon DSL, and their help service was, to say the
> least, "unhelpful"
>
> Any suggestions?
>
>

[Ramesh [MS-MVP]]

First, make sure that "Protected Storage" service is running. Click Start /
Run / Services.msc
If it is already ON, try this:

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672
[Applies to Auto-Complete as well]

--
Regards,
Ramesh [MS-MVP]
Aim: SRamesh2k

http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


"jeb4" > wrote in message
...
I'm having a problem receiving e-mail...

Whenever I hit "send and receive" I get a box that pops up that requests my
password and says the following.....


"Please enter your user name and password for the following server."

My password is already filled in, but the system refuses to remember my
password.

When I go to tools -> accounts -> and then my account, I notice a couple of
options:


"Log on using Secure Password Authentication"

and

"My server requires authentication"


I've tried both options and nothing has worked yet. Of course I have
"checked" the remember password box everywhere I can find it. The box stays
checked but the password is not remembered.

If it helps, I'm using Verizon DSL, and their help service was, to say the
least, "unhelpful"

Any suggestions?