*Vanguard*
February 24th 04, 06:41 AM
"Brian Finnigan" said in :
> Have a new HP Compaq notebook with XP Pro installed which
> is replacing a Dell notebook running Millenium. Have a
> home workgroup via the standard RJ45 network cable for
> access to a host desktop running Win98 Second edition
> with an HP deskjet printer which I use for backup and
> printing from the notebook when working from home.
> Since connecting the new notebook to the workgroup cannot
> get access to the desktop shared hard drives or the
> printer. HP Compaq support in the UK is virtually useless
> as they are not all interested in supporting the MS
> product even for new users so have spent hours on the MS
> XP Pro knowledgebase and did find some articles related
> to workgroups which I have followed to try to correct the
> problem but still no access. Ran a hardware diagnostic
> which confirmed the LAN hardware is enabled and working
> then re-connected my Dell notebook to confirm the cable
> and desktop were still good...all okay there so the
> problem is clearly something to do with the XP Pro setup.
> New notebook sees the home workgroup and the drives and
> printer but when I try to access the drives get a
> dialogue box titled - "Connect to Brian - Desktop" (my
> host system name). Has a task line saying "Connecting to
> Brian - Desktop" then two fields. First one is "Username"
> which is greyed out but has "Brian - Desktop\Guest in it.
> Second one is "Password" which is open and empty. Tried
> various password options plus no entry before enter and
> also tried cancel direct but no joy on any.
> Any help much appreciated.
For your LAN connectoid, check the following properties:
- Is the TCP/IP protocol installed (which should be listed as bound to that
connectoid so you can use TCP/IP)?
- Under the properties for TCP/IP, is DHCP (dynamic host configuration
protocol) enabled? If not, you must using a static IP address and will have
to do all the manual configurations yourself, like designating a gateway and
DNS server.
- Under Advanced for TCP/IP properties, and under the WINS tab, is NetBIOS
over TCP/IP enabled (or set to automatic)?
- Is the "Client for Microsoft Networks" listed?
- Can you use ping to detect the other hosts by their machine name (rather
than by their IP address)? If your hostname is "alpha" and you have another
host named "bravo", can you run "ping bravo" from the alpha host and run
"ping alpha" from the bravo host?
- Do you have an account defined by the same name on the Windows XP host as
the account name you are logging under on the Windows 98 host so that user
connecting to the Windows XP can be given rights to use the shared resource
[assuming that the Everyone group is not already been given full rights)?
Do you have a software firewall on your Windows XP desktop that could be
blocking your laptop? Tried disabling the firewall temporarily to see if
you can use the printer on the desktop from the laptop?
Are you connecting the desktop and laptop directly together using a
cross-over cable? Or are they connected to a switch or hub? Or to a
router? If a router, are there any rules in the router that might isolate
the desktop or laptop to an "island" of the network that is blocked from
access by the rest of the intranetwork?
--
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__________________________________________________ __________
> Have a new HP Compaq notebook with XP Pro installed which
> is replacing a Dell notebook running Millenium. Have a
> home workgroup via the standard RJ45 network cable for
> access to a host desktop running Win98 Second edition
> with an HP deskjet printer which I use for backup and
> printing from the notebook when working from home.
> Since connecting the new notebook to the workgroup cannot
> get access to the desktop shared hard drives or the
> printer. HP Compaq support in the UK is virtually useless
> as they are not all interested in supporting the MS
> product even for new users so have spent hours on the MS
> XP Pro knowledgebase and did find some articles related
> to workgroups which I have followed to try to correct the
> problem but still no access. Ran a hardware diagnostic
> which confirmed the LAN hardware is enabled and working
> then re-connected my Dell notebook to confirm the cable
> and desktop were still good...all okay there so the
> problem is clearly something to do with the XP Pro setup.
> New notebook sees the home workgroup and the drives and
> printer but when I try to access the drives get a
> dialogue box titled - "Connect to Brian - Desktop" (my
> host system name). Has a task line saying "Connecting to
> Brian - Desktop" then two fields. First one is "Username"
> which is greyed out but has "Brian - Desktop\Guest in it.
> Second one is "Password" which is open and empty. Tried
> various password options plus no entry before enter and
> also tried cancel direct but no joy on any.
> Any help much appreciated.
For your LAN connectoid, check the following properties:
- Is the TCP/IP protocol installed (which should be listed as bound to that
connectoid so you can use TCP/IP)?
- Under the properties for TCP/IP, is DHCP (dynamic host configuration
protocol) enabled? If not, you must using a static IP address and will have
to do all the manual configurations yourself, like designating a gateway and
DNS server.
- Under Advanced for TCP/IP properties, and under the WINS tab, is NetBIOS
over TCP/IP enabled (or set to automatic)?
- Is the "Client for Microsoft Networks" listed?
- Can you use ping to detect the other hosts by their machine name (rather
than by their IP address)? If your hostname is "alpha" and you have another
host named "bravo", can you run "ping bravo" from the alpha host and run
"ping alpha" from the bravo host?
- Do you have an account defined by the same name on the Windows XP host as
the account name you are logging under on the Windows 98 host so that user
connecting to the Windows XP can be given rights to use the shared resource
[assuming that the Everyone group is not already been given full rights)?
Do you have a software firewall on your Windows XP desktop that could be
blocking your laptop? Tried disabling the firewall temporarily to see if
you can use the printer on the desktop from the laptop?
Are you connecting the desktop and laptop directly together using a
cross-over cable? Or are they connected to a switch or hub? Or to a
router? If a router, are there any rules in the router that might isolate
the desktop or laptop to an "island" of the network that is blocked from
access by the rest of the intranetwork?
--
__________________________________________________ __________
*** Post replies to newsgroup. E-mail is not accepted. ***
__________________________________________________ __________