Printer Network Configuration Help?

[root]

A user has a personal laptop running XP home that isn't often used at his
office. The office has an NT4 domain server with an HP5000 on JetDirect
administered from that server. The user doesn't do domain logons at home
nor at the office. At the office he wants to print to the HP5000
occasionally. I did an Add-Printer. I told it to look on the network and
gave it \\server\hp5000 which worked fine. I was required to give it a
valid username-password which it took and worked fine. The install finished
and a Print-Test-Page worked fine.

After a restart the printer shows as disabled. One can not right click and
do properties. That added printer is entirely inaccessible and not fixable
apparently(save complete removal and reinstall). So why does XP allow the
install when it's goona be killed after a restart? Is there anyway to fix
it? How is the overall issue best approached in the first place if what I
tried isn't it?

[root]

"root" > wrote in message
...
> A user has a personal laptop running XP home that isn't often used at his
> office. The office has an NT4 domain server with an HP5000 on JetDirect
> administered from that server. The user doesn't do domain logons at home
> nor at the office. At the office he wants to print to the HP5000
> occasionally. I did an Add-Printer. I told it to look on the network and
> gave it \\server\hp5000 which worked fine. I was required to give it a
> valid username-password which it took and worked fine. The install
finished
> and a Print-Test-Page worked fine.
>
> After a restart the printer shows as disabled. One can not right click
and
> do properties. That added printer is entirely inaccessible and not
fixable
> apparently(save complete removal and reinstall). So why does XP allow the
> install when it's goona be killed after a restart? Is there anyway to fix
> it? How is the overall issue best approached in the first place if what I
> tried isn't it?

In follow-up, after the restart under the Icon for the HP5000 in Printers &
Faxes it says "Access denied, unable to conn...". When one right clicks on
the HP5000 icon and selects Properties then one gets a dialog box titled
"Printer Properties" saying "Printer properties cannot be displayed.
Operation could not be completed." At this point it appears one is stuck.
It should have remembered the username-password or it should ask for it to
be entered again. Anyone? Printer removal and reinstall each time one uses
it seems unacceptable.

[root]

"root" > wrote in message
...
>
> "root" > wrote in message
> ...
> > A user has a personal laptop running XP home that isn't often used at
his
> > office. The office has an NT4 domain server with an HP5000 on JetDirect
> > administered from that server. The user doesn't do domain logons at
home
> > nor at the office. At the office he wants to print to the HP5000
> > occasionally. I did an Add-Printer. I told it to look on the network
and
> > gave it \\server\hp5000 which worked fine. I was required to give it a
> > valid username-password which it took and worked fine. The install
> finished
> > and a Print-Test-Page worked fine.
> >
> > After a restart the printer shows as disabled. One can not right click
> and
> > do properties. That added printer is entirely inaccessible and not
> fixable
> > apparently(save complete removal and reinstall). So why does XP allow
the
> > install when it's goona be killed after a restart? Is there anyway to
fix
> > it? How is the overall issue best approached in the first place if what
I
> > tried isn't it?
>
> In follow-up, after the restart under the Icon for the HP5000 in Printers
&
> Faxes it says "Access denied, unable to conn...". When one right clicks
on
> the HP5000 icon and selects Properties then one gets a dialog box titled
> "Printer Properties" saying "Printer properties cannot be displayed.
> Operation could not be completed." At this point it appears one is stuck.
> It should have remembered the username-password or it should ask for it to
> be entered again. Anyone? Printer removal and reinstall each time one
uses
> it seems unacceptable.

Having read "Microsoft Knowledge Base Article - 307053" and "Microsoft
Knowledge Base Article - 312055 " I note that the "Remember password" WAS
checked during username-password entry on initial install.

[Caso]

Because the printer at the office is a domain printer, the user will have to sign on before he can print to this printer. As far as I know there is no way around it.

[Bruce Sanderson]

Create a connection to the IPC$ share on the computer owning the printer
(the NT 4 Domain server in thsi case) using the command:

net use \\NT4ComputerName\IPC$ password /user:NT4DomainName\NT4DomainUser
/persistent:yes

This will cause the computer to authenticate with the NT 4 Domain when the
user logs on and the printer connection should then be OK.

Of course, if the NT$DomainUser's password is changed, you will need to
re-issue this command.


--
Bruce Sanderson MVP

It's perfectly useless to know the right answer to the wrong question.


"root" > wrote in message
...
>
> "root" > wrote in message
> ...
> >
> > "root" > wrote in message
> > ...
> > > A user has a personal laptop running XP home that isn't often used at
> his
> > > office. The office has an NT4 domain server with an HP5000 on
JetDirect
> > > administered from that server. The user doesn't do domain logons at
> home
> > > nor at the office. At the office he wants to print to the HP5000
> > > occasionally. I did an Add-Printer. I told it to look on the network
> and
> > > gave it \\server\hp5000 which worked fine. I was required to give it
a
> > > valid username-password which it took and worked fine. The install
> > finished
> > > and a Print-Test-Page worked fine.
> > >
> > > After a restart the printer shows as disabled. One can not right
click
> > and
> > > do properties. That added printer is entirely inaccessible and not
> > fixable
> > > apparently(save complete removal and reinstall). So why does XP allow
> the
> > > install when it's goona be killed after a restart? Is there anyway to
> fix
> > > it? How is the overall issue best approached in the first place if
what
> I
> > > tried isn't it?
> >
> > In follow-up, after the restart under the Icon for the HP5000 in
Printers
> &
> > Faxes it says "Access denied, unable to conn...". When one right
clicks
> on
> > the HP5000 icon and selects Properties then one gets a dialog box titled
> > "Printer Properties" saying "Printer properties cannot be displayed.
> > Operation could not be completed." At this point it appears one is
stuck.
> > It should have remembered the username-password or it should ask for it
to
> > be entered again. Anyone? Printer removal and reinstall each time one
> uses
> > it seems unacceptable.
>
> Having read "Microsoft Knowledge Base Article - 307053" and "Microsoft
> Knowledge Base Article - 312055 " I note that the "Remember password" WAS
> checked during username-password entry on initial install.
>
>

[Me]

Something to do with USE PRINTER OFFLINE ON THE PRINTER Menu