webcam speed...?

[Howard9]

Is there anything I can do to improve the transmit speed of the web
cam in messenger - I and my friend both use broadband but it doesn't
seem to take advantage of this....


--
Howard9

[Jonathan Kay [MVP]]

Greetings Howard,

I assume you mean MSN Messenger 6.x's "Webcam" support? If so, if Messenger can't establish
a direct connection between you and your contact, it will use a relay server, which is rather
slow. Reasons for the "Webcam" not being able to directly connect between your contact
include having a software firewall installed and engaged, including the Windows XP Internet
Connection Firewall or using a router without UPnP functionality (MSN Messenger 6.1 also
required, as 6.0 did not have UPnP support for the Webcam).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Howard9" > wrote in message
s.com...
> Is there anything I can do to improve the transmit speed of the web
> cam in messenger - I and my friend both use broadband but it doesn't
> seem to take advantage of this....
>
>
> --
> Howard9

[Howard9]

wrote.::. >>
> Greetings Howard,
>
> I assume you mean MSN Messenger 6.x's "Webcam" support? If so, if Messenger can't establish
> a direct connection between you and your contact, it will use a relay server, which is rather
> slow. Reasons for the "Webcam" not being able to directly connect between your contact
> include having a software firewall installed and engaged, including the Windows XP Internet
> Connection Firewall or using a router without UPnP functionality (MSN Messenger 6.1 also
> required, as 6.0 did not have UPnP support for the Webcam).
>
Great explanation - and much appreciated Jonathan.

I am on DSL with a modem/router firewall and Sygate Personal
Firewall.

Can I just ask if there is any action I could take to speed it up ?

Is there an alternative software package that could speed it up
between two specific people (as opposed to everyone on MSN :) )

Tks again.



--
Howard9

[Big Mac]

"Jonathan Kay [MVP]" > wrote:
>Greetings Howard,
>I assume you mean MSN Messenger 6.x's "Webcam" support? If so, if Messenger can't establish
>a direct connection between you and your contact, it will use a relay server, which is rather
>slow. Reasons for the "Webcam" not being able to directly connect between your contact
>include having a software firewall installed and engaged, including the Windows XP Internet
>Connection Firewall or using a router without UPnP functionality (MSN Messenger 6.1 also
>required, as 6.0 did not have UPnP support for the Webcam).
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert

Does this mean everyone running a firewall will not be able to connect
direct, or is it hit and miss - just a select few?? Everyone runs a
firewall - at least the Windows XP firewall.


--------- original message:
>"Howard9" > wrote in message
s.com...
>> Is there anything I can do to improve the transmit speed of the web
>> cam in messenger - I and my friend both use broadband but it doesn't
>> seem to take advantage of this....
>>
>>
>> --
>> Howard9
>

[Howard9]

wrote.::. >>
> Does this mean everyone running a firewall will not be able to connect
> direct, or is it hit and miss - just a select few?? Everyone runs a
> firewall - at least the Windows XP firewall.
>
I personally hope there is some kind of solution or alternative.

I was on my DSL line last night and the video connection with the US
was woeful despite having huge bandwidth available to me...

I hope to try NetMeeting soon and hope that may be better - if you
find any info will you come back here

anyone else ?



--
Howard9

[Jonathan Kay [MVP]]

Hi,

No, probably configured third-party firewalls should not have a problem (and the upcoming
firewall in Windows XP SP2 will also not have a problem), but if both sides have the Windows
XP firewall engaged, it won't be able to establish a direct connection and therefore, will
use the relay server.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Big Mac" > wrote in message
...
> "Jonathan Kay [MVP]" > wrote:
>>Greetings Howard,
>>I assume you mean MSN Messenger 6.x's "Webcam" support? If so, if Messenger can't
>>establish
>>a direct connection between you and your contact, it will use a relay server, which is
>>rather
>>slow. Reasons for the "Webcam" not being able to directly connect between your contact
>>include having a software firewall installed and engaged, including the Windows XP Internet
>>Connection Firewall or using a router without UPnP functionality (MSN Messenger 6.1 also
>>required, as 6.0 did not have UPnP support for the Webcam).
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>
> Does this mean everyone running a firewall will not be able to connect
> direct, or is it hit and miss - just a select few?? Everyone runs a
> firewall - at least the Windows XP firewall.
>
>
> --------- original message:
>>"Howard9" > wrote in message
s.com...
>>> Is there anything I can do to improve the transmit speed of the web
>>> cam in messenger - I and my friend both use broadband but it doesn't
>>> seem to take advantage of this....
>>>
>>>
>>> --
>>> Howard9
>>
>

[Jonathan Kay [MVP]]

Hi Howard,

Sygate should be fine, just make sure Messenger has full permissions to access to the
Internet (it's been ages since I used Sygate, so I can't be more specific I'm afraid).

However, since you have a router, unless it has UPnP capability, most likely a direct
connection won't be able to be established, and as such, unless your connect has UPnP
capability or otherwise allows you to make a direct connection to them, a relay server will
be used.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Howard9" > wrote in message
s.com...
> wrote.::. >>
>> Greetings Howard,
>>
>> I assume you mean MSN Messenger 6.x's "Webcam" support? If so, if Messenger can't
>> establish
>> a direct connection between you and your contact, it will use a relay server, which is
>> rather
>> slow. Reasons for the "Webcam" not being able to directly connect between your contact
>> include having a software firewall installed and engaged, including the Windows XP
>> Internet
>> Connection Firewall or using a router without UPnP functionality (MSN Messenger 6.1 also
>> required, as 6.0 did not have UPnP support for the Webcam).
>>
> Great explanation - and much appreciated Jonathan.
>
> I am on DSL with a modem/router firewall and Sygate Personal
> Firewall.
>
> Can I just ask if there is any action I could take to speed it up ?
>
> Is there an alternative software package that could speed it up
> between two specific people (as opposed to everyone on MSN :) )
>
> Tks again.
>
>
>
> --
> Howard9