Unable to access CD ROM or CD burner since XP upgrade

[Steve Weglarz]

I have a Sony CD burner. Sony tells me that the problem
is in Code 19 in the device manager and is a system
issue.Where do I go for help with this problem.

Please help, Steve

[Chris Lanier]

Code 19 Descripition
http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/winxppro/reskit/prjk_dec_lgsc.asp

"Steve Weglarz" > wrote in message
...
> I have a Sony CD burner. Sony tells me that the problem
> is in Code 19 in the device manager and is a system
> issue.Where do I go for help with this problem.
>
> Please help, Steve