Windows XP security patch

[Michelene Latoria]

Apparently there is an XP patch about to be released
which is supposed to cut down the delay when Word tries
to open documents with attached templates and the
template has been moved, renamed, etc., As referred to in
KB article 823372. Anyone know when this will be
released - my users can't wait much longer, and no one
here can program in VB to work around!

Thanks for any insight!
Michelene

[Jupiter Jones [MVP]]

Michelene;
Call the number referenced in this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823372
Explain you are calling about a hotfix and you will not be asked for
credit card information.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Michelene Latoria" > wrote in
message ...
> Apparently there is an XP patch about to be released
> which is supposed to cut down the delay when Word tries
> to open documents with attached templates and the
> template has been moved, renamed, etc., As referred to in
> KB article 823372. Anyone know when this will be
> released - my users can't wait much longer, and no one
> here can program in VB to work around!
>
> Thanks for any insight!
> Michelene

[Carey Frisch [MVP]]

The only way to obtain this patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

Ref: http://support.microsoft.com/default.aspx?scid=kb;[LN];823372

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------------

"Michelene Latoria" > wrote in message:
...

| Apparently there is an XP patch about to be released
| which is supposed to cut down the delay when Word tries
| to open documents with attached templates and the
| template has been moved, renamed, etc., As referred to in
| KB article 823372. Anyone know when this will be
| released - my users can't wait much longer, and no one
| here can program in VB to work around!
|
| Thanks for any insight!
| Michelene