installing windows XP prof.

[PetePuma]

I cannot get xp installed. I am running windows 98 2nd
edition and choose upgrade. After getting the dynamic
update I get the message that the install program has
encountered an unknown problem and is shutting down. That
is as far as it goes. I sent a report to Microsoft but got
no response from it so what do I do now? I do have an Hp
cd burner and an HP printer which both have known
conflicts with xp could they be the problem? Help. Any
suggestions? Thanks in advance!!!

[Thorsten Matzner]

"PetePuma" > wrote:

>I cannot get xp installed. I am running windows 98 2nd
>edition and choose upgrade. After getting the dynamic
>update I get the message that the install program has
>encountered an unknown problem and is shutting down.

See "How to Troubleshoot Windows XP Setup Problems When You Upgrade"
(http://support.microsoft.com/?kbid=310064).
If you cannot workaround this you should try installing Windows XP
clean. It is definitely worth the time and the result is a clean and
more stable OS.

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