computer freezes when receiving fax

[Helen]

My home computer will send faxes fine, but when
configured to receive faxes it will answer ok but then
when fax starts to come through it freezes the whole
computer. Ctrl/Alt/Delete is not even able to end the
task, I have to shut down and restart my computer. The
fax worked fine for sending and receiving in december
when I first got the computer but since january it has
been driving me mad.

[Vibha Rathi [MSFT]]

It will be helpful to know what actually happened by seeing the event logs
generated.
Try looking into Event Viewer after the machine reboots. Are there any
printing/fax related events?

--
Vibha Rathi
Microsoft Printing,Imaging and Fax Team

This posting is provided "AS IS" with no warrantied,and confers no rights.
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"Helen" > wrote in message
...
> My home computer will send faxes fine, but when
> configured to receive faxes it will answer ok but then
> when fax starts to come through it freezes the whole
> computer. Ctrl/Alt/Delete is not even able to end the
> task, I have to shut down and restart my computer. The
> fax worked fine for sending and receiving in december
> when I first got the computer but since january it has
> been driving me mad.