Error message for HPScanJet3200C

[JoAnne Lazar-Barndt]

I have WindowsXP. I have HPScanJet3200C which ran well
with W98. Misplaced original scanning software CD and
connecting cable. I bought "direct cable connection-
male/male parallel cable; downloaded Precisionscan LT
Version 2.0 to disc. I think I installed correctly. The
scanner light is on. When I open the program from
the "start" list the error reads"HPPrecisionScan LT
cannot find your scanner." I contacted HP tech support
online and received directions to do what I have already
done. Could it be that the cable connection is
incorrect? Any other suggestions or information
concerning this problem?

[Joseph Conway \(MSFT\)]

Does it appear in scanners and printers? Maybe XP is working for the
scanner and not the HP software.

"JoAnne Lazar-Barndt" > wrote in message
...
> I have WindowsXP. I have HPScanJet3200C which ran well
> with W98. Misplaced original scanning software CD and
> connecting cable. I bought "direct cable connection-
> male/male parallel cable; downloaded Precisionscan LT
> Version 2.0 to disc. I think I installed correctly. The
> scanner light is on. When I open the program from
> the "start" list the error reads"HPPrecisionScan LT
> cannot find your scanner." I contacted HP tech support
> online and received directions to do what I have already
> done. Could it be that the cable connection is
> incorrect? Any other suggestions or information
> concerning this problem?

[Walter Clayton]

Wrong cable. DCC cables have the transmit and receive pins reversed on one
end. You need a straight through cable with, if necessary, a gender mender
on the scanner end.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp


"JoAnne Lazar-Barndt" > wrote in message
...
> I have WindowsXP. I have HPScanJet3200C which ran well
> with W98. Misplaced original scanning software CD and
> connecting cable. I bought "direct cable connection-
> male/male parallel cable; downloaded Precisionscan LT
> Version 2.0 to disc. I think I installed correctly. The
> scanner light is on. When I open the program from
> the "start" list the error reads"HPPrecisionScan LT
> cannot find your scanner." I contacted HP tech support
> online and received directions to do what I have already
> done. Could it be that the cable connection is
> incorrect? Any other suggestions or information
> concerning this problem?