Reinstalling printer software after Windows XP crash

[Lisa]

Hi, I had to install a replacement Windows XP Home
Version OS after a systems crash. I am using an HP
OfficeJet 600 All-In-One Printer/Scanner/Fax and it now
needs to be reinstalled too, but the system will not read
the software disk. It worked fine with the previous XP
system, this is just a replacement one. The error message
was that the computer had lost communication with the
printer, and that I should uninstall and reinstall it.
Any suggestions?

[Cari \(MS-MVP\)]

Did you uninstall the printer before trying to reinstall it?

http://www.coribright.com/Windows/Article%20One.htm

Cari
www.coribright.com

"Lisa" > wrote in message
...
> Hi, I had to install a replacement Windows XP Home
> Version OS after a systems crash. I am using an HP
> OfficeJet 600 All-In-One Printer/Scanner/Fax and it now
> needs to be reinstalled too, but the system will not read
> the software disk. It worked fine with the previous XP
> system, this is just a replacement one. The error message
> was that the computer had lost communication with the
> printer, and that I should uninstall and reinstall it.
> Any suggestions?

[Lisa]

Hi Cari, I did the uninstall but was not able to
reinstall.


>-----Original Message-----
>Did you uninstall the printer before trying to reinstall
it?
>
>http://www.coribright.com/Windows/Article%20One.htm
>
>Cari
>www.coribright.com
>
>"Lisa" > wrote in
message
...
>> Hi, I had to install a replacement Windows XP Home
>> Version OS after a systems crash. I am using an HP
>> OfficeJet 600 All-In-One Printer/Scanner/Fax and it now
>> needs to be reinstalled too, but the system will not
read
>> the software disk. It worked fine with the previous XP
>> system, this is just a replacement one. The error
message
>> was that the computer had lost communication with the
>> printer, and that I should uninstall and reinstall it.
>> Any suggestions?
>
>
>.
>

[Lisa]

Success!!

I tried again to install the HP OfficeJet 600 after
restarting the computer with the disk in. It partially
installed but had errors. I went to Hewlett Packard's
Customer Service area and found a download to correct the
errors - apparently this printer wasn't fully compatible
with the newer XP version. So, my disk is of no use with
this operating system, but the download has it working ok
now.


>-----Original Message-----
>Hi Cari, I did the uninstall but was not able to
>reinstall.
>
>
>>-----Original Message-----
>>Did you uninstall the printer before trying to
reinstall
>it?
>>
>>http://www.coribright.com/Windows/Article%20One.htm
>>
>>Cari
>>www.coribright.com
>>
>>"Lisa" > wrote in
>message
...
>>> Hi, I had to install a replacement Windows XP Home
>>> Version OS after a systems crash. I am using an HP
>>> OfficeJet 600 All-In-One Printer/Scanner/Fax and it
now
>>> needs to be reinstalled too, but the system will not
>read
>>> the software disk. It worked fine with the previous XP
>>> system, this is just a replacement one. The error
>message
>>> was that the computer had lost communication with the
>>> printer, and that I should uninstall and reinstall it.
>>> Any suggestions?
>>
>>
>>.
>>
>.
>