Milt
March 5th 04, 07:02 PM
Philip,
This is my personal opinion. Norton Antivirus seems to
me to be fast and easy to use. Their "Automatic Live
Update" works well. According to PC World's tests it's one
of the best at protecting you. But...System Works should
be called "System Mess-Up". I've always had problems with
Symantec's suites. I just buy and use Norton Antivirus. I
use Zone Alarm's free firewall.
As to reaching an actual "human being" at Symantec,
it's not possible. There don't seem to be any human's
there. My NAV expires in about two weeks. I've been
getting their "Nag Screen" to resubscribe for two months
now.
I guess you've got to take the bitter with the batter.
Hope this helps,
Milt
>-----Original Message-----
>I purchased and subscribed to Norton SW last july. I have
been
>recieving renew request for months now. I thought it
strange that my
>subscription would run out in 7 1/2 months. 6 months
maybe, or a year.
>I didn't have the documentation that told me the real
amount. I tried
>to use the automated service to see if my subscription
was running out
>early, I had to send a request to them. After about a
month they sent
>a notice apologizing for the delay in getting back to me
and told me
>they lost my question and to resubmit it. I did. After
three weeks no
>response and the subscription ran out.
>
>I was going to ask, is 7 and 1/2 months a normal term for
Symantec?,
>but I guess I don't want to resubscribe to them anyway,
with that type
>of crap support. I'll get mcafee.
>
>Anyone else been able to contact them by email?
>.
>
This is my personal opinion. Norton Antivirus seems to
me to be fast and easy to use. Their "Automatic Live
Update" works well. According to PC World's tests it's one
of the best at protecting you. But...System Works should
be called "System Mess-Up". I've always had problems with
Symantec's suites. I just buy and use Norton Antivirus. I
use Zone Alarm's free firewall.
As to reaching an actual "human being" at Symantec,
it's not possible. There don't seem to be any human's
there. My NAV expires in about two weeks. I've been
getting their "Nag Screen" to resubscribe for two months
now.
I guess you've got to take the bitter with the batter.
Hope this helps,
Milt
>-----Original Message-----
>I purchased and subscribed to Norton SW last july. I have
been
>recieving renew request for months now. I thought it
strange that my
>subscription would run out in 7 1/2 months. 6 months
maybe, or a year.
>I didn't have the documentation that told me the real
amount. I tried
>to use the automated service to see if my subscription
was running out
>early, I had to send a request to them. After about a
month they sent
>a notice apologizing for the delay in getting back to me
and told me
>they lost my question and to resubmit it. I did. After
three weeks no
>response and the subscription ran out.
>
>I was going to ask, is 7 and 1/2 months a normal term for
Symantec?,
>but I guess I don't want to resubscribe to them anyway,
with that type
>of crap support. I'll get mcafee.
>
>Anyone else been able to contact them by email?
>.
>