View Full Version : Cannot get to Help and Support
Mike
December 6th 03, 05:37 PM
I've been trying to get to Help and Support pages nothing
happens regardless of where I click from. Any suggestions
and help as to how to clear up this problem appreciated.
I checked services.msc where it says help ans support is
enabled.
Carey Frisch [MVP]
December 6th 03, 05:37 PM
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
[Courtesy of Doug Knox, MS-MVP]
If the above repair does not work:
Go to Start > Run and type in: helpctr -regserver
To reinstall Help and Support:
Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.
Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
-----------------------------------------------------------------------
"Mike" > wrote in message:
...
| I've been trying to get to Help and Support pages nothing
| happens regardless of where I click from. Any suggestions
| and help as to how to clear up this problem appreciated.
| I checked services.msc where it says help ans support is
| enabled.
Ramesh [MVP]
December 6th 03, 05:38 PM
Hi Mike,
Visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to
"Why doesn't Help and Support Work".
Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down
to Item No. 235 (Restore Help and Support Service).
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
~ Please reply to newsgroup ~
"Mike" > wrote in message
...
I've been trying to get to Help and Support pages nothing
happens regardless of where I click from. Any suggestions
and help as to how to clear up this problem appreciated.
I checked services.msc where it says help ans support is
enabled.
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