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View Full Version : Error Reporting "stops responding" along with IE6


~ FreeSpirit ~
March 7th 04, 09:21 AM
IE started having a problems 2 nights ago. It would "stop responding" and
the Error Reporting window opens. When the error report completed I would
click on Close and BOTH would close. Now tonight BOTH "stop responding."

I get the Error Reporting window which ALSO locks up and "stops responding."
What can the problem be now?

Norton, Spy-bot and AdAware find nothing. All are up to date.

FS.........

Ramesh [MVP]
March 7th 04, 09:21 AM
From: http://www.mvps.org/sramesh2k/IEFAQ.htm
----------------------------------------------------

When you click the Internet Explorer icon, window may flash a second and =
quits. Or, it may show an Error-Reporting dialog. This may be due to a =
malware Browser Helper Object which causes Internet Explorer process to =
terminate. If you see the Error-Reporting dialog, click "to see what =
data this report contains" and identify the Module Name causing this =
error. In most cases, it may be the spyware DLL. Therefore, reinstalling =
Internet Explorer [in case of a spyware DLL] may not help.=20

To test with: Disable third-party browser extensions in Internet=20
Explorer
1. Click Start, Run, and type inetcpl.cpl. [or control inetcpl.cpl]
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions=20
(requires restart) check box.
4. Restart Internet Explorer.

---------------------------------------
*Then, you need to eliminate the parasites*
---------------------------------------

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG
--
Understanding and Troubleshooting Unrecoverable Errors (Faults) in =
Internet Explorer:=20
http://support.microsoft.com/?kbid=3D276393

--=20
Ramesh - Microsoft MVP
www.mvps.org/sramesh2k

Free Online Virus Scanners and Security Tests:=20
http://www.mvps.org/sramesh2k/Scanners.htm



"~ FreeSpirit ~" > wrote in message =
...
IE started having a problems 2 nights ago. It would "stop responding" =
and
the Error Reporting window opens. When the error report completed I =
would
click on Close and BOTH would close. Now tonight BOTH "stop =
responding."

I get the Error Reporting window which ALSO locks up and "stops =
responding."
What can the problem be now?

Norton, Spy-bot and AdAware find nothing. All are up to date.

FS.........

Google