computer just shuts down

[Tom McCallum]

I'm running the most recent XP-home on a 39-mos old Dell
Inspiron laptop. It has taken to just shutting down
(without warning). First happened Feb 3 and happens
intermittently. Shut down 4x already within 2-hours this
morning but went 10-days without that happening. Any
ideas?

I might say it's hardware BUT a friend of mine has been
having the same thing happen since Feb 1 and Dell has
replaced his motherboard 3x but it still happens.
Yesterday another friend told me same thing has been
happening to her with a brand new Dell laptop received
Feb 1, and it started shutting down next day.

Dell does not seem to have an answer/solution. And the 3
of us are now thinking it's perhaps software (maybe an
issue within the latest Windows updates?). I only know
one other person with a Dell laptop and she hasn't had
this happening AND she doesn't update her Windows. Co-
incidence?

Any ideas, thoughts, suggestions welcome.

[Mike Hall]

"Tom McCallum" > wrote in message
...
> I'm running the most recent XP-home on a 39-mos old Dell
> Inspiron laptop. It has taken to just shutting down
> (without warning). First happened Feb 3 and happens
> intermittently. Shut down 4x already within 2-hours this
> morning but went 10-days without that happening. Any
> ideas?
>
> I might say it's hardware BUT a friend of mine has been
> having the same thing happen since Feb 1 and Dell has
> replaced his motherboard 3x but it still happens.
> Yesterday another friend told me same thing has been
> happening to her with a brand new Dell laptop received
> Feb 1, and it started shutting down next day.
>
> Dell does not seem to have an answer/solution. And the 3
> of us are now thinking it's perhaps software (maybe an
> issue within the latest Windows updates?). I only know
> one other person with a Dell laptop and she hasn't had
> this happening AND she doesn't update her Windows. Co-
> incidence?
>
> Any ideas, thoughts, suggestions welcome.
>
You have a virus maybe?..

[Tom McCallum]

>-----Original Message-----
>
>"Tom McCallum" >
wrote in message
...
>> I'm running the most recent XP-home on a 39-mos old
Dell
>> Inspiron laptop. It has taken to just shutting down
>> (without warning). First happened Feb 3 and happens
>> intermittently. Shut down 4x already within 2-hours
this
>> morning but went 10-days without that happening. Any
>> ideas?
>>
>> I might say it's hardware BUT a friend of mine has been
>> having the same thing happen since Feb 1 and Dell has
>> replaced his motherboard 3x but it still happens.
>> Yesterday another friend told me same thing has been
>> happening to her with a brand new Dell laptop received
>> Feb 1, and it started shutting down next day.
>>
>> Dell does not seem to have an answer/solution. And
the 3
>> of us are now thinking it's perhaps software (maybe an
>> issue within the latest Windows updates?). I only know
>> one other person with a Dell laptop and she hasn't had
>> this happening AND she doesn't update her Windows. Co-
>> incidence?
>>
>> Any ideas, thoughts, suggestions welcome.
>>
>You have a virus maybe?..
>
>No, there's no virus. And the shut down is just
<poof ... gone>
>.
>

[Malke]

Tom McCallum wrote:

>
>>-----Original Message-----
>>
>>"Tom McCallum" >
> wrote in message
...
>>> I'm running the most recent XP-home on a 39-mos old
> Dell
>>> Inspiron laptop. It has taken to just shutting down
>>> (without warning). First happened Feb 3 and happens
>>> intermittently. Shut down 4x already within 2-hours
> this
>>> morning but went 10-days without that happening. Any
>>> ideas?
>>>
>>> I might say it's hardware BUT a friend of mine has been
>>> having the same thing happen since Feb 1 and Dell has
>>> replaced his motherboard 3x but it still happens.
>>> Yesterday another friend told me same thing has been
>>> happening to her with a brand new Dell laptop received
>>> Feb 1, and it started shutting down next day.
>>>
>>> Dell does not seem to have an answer/solution. And
> the 3
>>> of us are now thinking it's perhaps software (maybe an
>>> issue within the latest Windows updates?). I only know
>>> one other person with a Dell laptop and she hasn't had
>>> this happening AND she doesn't update her Windows. Co-
>>> incidence?
>>>
>>> Any ideas, thoughts, suggestions welcome.
>>>
>>You have a virus maybe?..
>>
>>No, there's no virus. And the shut down is just
> <poof ... gone>
>>.
>>
Bad RAM, overheating, bad motherboard...hardware issues, not software
issues. I don't know why Dell can't fix this, but they need to address
your problems.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"