Service Control Manager Error, ID 7000

[Ohil]

Hi,

Hope you can help. From the event log, I frequently get
Service Control
Manager error, ID 7000. Referring to the Help and Control
Center identifies following info:

Product: Windows Operating System
ID: 7000
Source: Service Control Manager
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_START_FAILED
Message: The %1 service failed to start due to the
following error:
%2

Event properties identify the service name as mrtRate.

I ran the command prompt using "sc query mrtRate" and got:

Type: 1 kernal driver
State : 1 stopped (not stoppable, not pausable, ignores
shutdown)
Win32 exit code: 2 (0x2)
Service exit code: 0 (0x0)
Checkpoint: 0x0
Wait hint: 0x0

Anybody know what the error is and how to correct it?

Thanks
Phil

[Ronnie Vernon MVP]

Ohil wrote:
> Hi,
>
> Hope you can help. From the event log, I frequently get
> Service Control
> Manager error, ID 7000. Referring to the Help and Control
> Center identifies following info:
>
> Product: Windows Operating System
> ID: 7000
> Source: Service Control Manager
> Version: 5.0
> Component: System Event Log
> Symbolic Name: EVENT_SERVICE_START_FAILED
> Message: The %1 service failed to start due to the
> following error:
> %2
>
> Event properties identify the service name as mrtRate.
>
> I ran the command prompt using "sc query mrtRate" and got:
>
> Type: 1 kernal driver
> State : 1 stopped (not stoppable, not pausable, ignores
> shutdown)
> Win32 exit code: 2 (0x2)
> Service exit code: 0 (0x0)
> Checkpoint: 0x0
> Wait hint: 0x0
>
> Anybody know what the error is and how to correct it?
>
> Thanks
> Phil

Phil

Found this information.
"Windows is trying to start the "mrtRate" service at boottime. I got this
error after installing Quicken XG. Get rid of the error by disabling
Quicken's Background Downloading Driver (you can always do manual updates,
and not waste ressources):
1) In Quicken, select Edit->Preferences->Customize Online Updates.
2) Click the Connection tab, then press Alt+Shift+4 (this command is NOT
indicated in the window).
3) Click OK to confirm that you do want to disable the driver.
4) Reboot."

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

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