Non-existant task manager!

[Krystyna]

My task manager is not there. it does not work when left
clicking on the task bar, nor does it start with the
keyboard shortcut. When I try to access it from a Help
link, it tells me this:

This program could not start.
The operating system could not start this program. This
may happen if:

Your computer is on a network.
You need to install the necessary hardware.
You need to install the necessary software.
You need to re-install the program file.
You are running Windows XP 64-Bit Edition.
You need to access an Active Directory snap-in.

Being a not-so-experienced computer user, i don't know
what to do. I tried the option for installing necessary
software, and that told me to browse the cd, read the
readme, and install the icon, but the readme doesn't tell
me which icon is which! So I have no clue what to do, and
no way of managing my tasks.

I would call technical support, but this computer was
bought at a show and I can't find the vendor's phoen
number on the list.

Please, if you know any possible solutions to this
problem, let me know. I appreciate it.

[Rick \Nutcase\ Rogers]

Hi Krystyna,

This can happen if your system is infected by the Klez virus. Update =
your antivirus software and run a full system scan to detect it. If you =
are running XP Pro, then you can quickly check for its existance by =
running tasklist from a cmd prompt, look for a task that begins with =
"wink...".

Otherwise, these links can help:

=
l
http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=3DWORM_KLE=
Z.G
http://www.europe.f-secure.com/v-descs/klez.shtml
http://vil.nai.com/vil/content/v_99367.htm
http://www.sophos.com/virusinfo/analyses/w32klezg.html
http://vil.mcafee.com/dispVirus.asp?virus_k=3D99455
http://www.kav.ch/avpve/worms/email/klez.stm

Klez removal tool:
http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.=
tool.html

Security update to protect against this vulnerability:
http://www.microsoft.com/technet/treeview/default.asp?url=3D/technet/secu=
rity/bulletin/MS01-020.asp

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Krystyna" > wrote in message =
...
> My task manager is not there. it does not work when left=20
> clicking on the task bar, nor does it start with the=20
> keyboard shortcut. When I try to access it from a Help=20
> link, it tells me this:
>=20
> This program could not start.
> The operating system could not start this program. This=20
> may happen if:
>=20
> Your computer is on a network.
> You need to install the necessary hardware.
> You need to install the necessary software.
> You need to re-install the program file.
> You are running Windows XP 64-Bit Edition.
> You need to access an Active Directory snap-in.
>=20
> Being a not-so-experienced computer user, i don't know=20
> what to do. I tried the option for installing necessary=20
> software, and that told me to browse the cd, read the=20
> readme, and install the icon, but the readme doesn't tell=20
> me which icon is which! So I have no clue what to do, and=20
> no way of managing my tasks.
>=20
> I would call technical support, but this computer was=20
> bought at a show and I can't find the vendor's phoen=20
> number on the list.
>=20
> Please, if you know any possible solutions to this=20
> problem, let me know. I appreciate it.

[Unknown]

Try right clicking on taskbar.
"Krystyna" > wrote in message
...
> My task manager is not there. it does not work when left
> clicking on the task bar, nor does it start with the
> keyboard shortcut. When I try to access it from a Help
> link, it tells me this:
>
> This program could not start.
> The operating system could not start this program. This
> may happen if:
>
> Your computer is on a network.
> You need to install the necessary hardware.
> You need to install the necessary software.
> You need to re-install the program file.
> You are running Windows XP 64-Bit Edition.
> You need to access an Active Directory snap-in.
>
> Being a not-so-experienced computer user, i don't know
> what to do. I tried the option for installing necessary
> software, and that told me to browse the cd, read the
> readme, and install the icon, but the readme doesn't tell
> me which icon is which! So I have no clue what to do, and
> no way of managing my tasks.
>
> I would call technical support, but this computer was
> bought at a show and I can't find the vendor's phoen
> number on the list.
>
> Please, if you know any possible solutions to this
> problem, let me know. I appreciate it.