help

if it is brand new computer take it back to the store.
the store should have a service center.
get it fixed under the warrantee.

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>-----Original Message-----
>yes i have a friend who is like me new to the computer
and
>she tryed to install her new computer so that she could
go
>on like and while installing the power whent out and
then
>as soon as it came back on she got everything back up
well
>her resulotion was only set at 4(bit) and would not go
up
>any higher so she called her computer provider and they
>didn't know how to really help her so they told her to
run
>her restore disk and so she did and now window's will
not
>even come up and it show's that window's is restarting
and
>then it goes off and then it cut's back on and does the
>same thing over and over agin is their anyone here that
>can please help her out thank you ... mary
>.
>