Re: IE 6 Can't connect to net

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If you're running a firewall that can figure what applications can access
the web, have you checked to make sure your firewall isn't blocking access.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"John Blair" > wrote in message
...
>I appologize if this is the wrong group for my problem.
> I've been trying to fix it via the Browser group for the
> last 2 weeks to no avail. But I'm hoping that someone
> here will take the time to read this and may have the
> answer.
>
> I have a problem in that my IE 6 gives me a "page not
> found" error for any URL I try to go to. IE can't
> connect to the web. Hoewever, my Netscape, Eudora email,
> and FTP programs can access the net.
>
> This makes me think it's something within the OS like a
> bad dll or something.
>
> System e-Machine running XP, Norton AV (up to date).
>
>
> I give up!!! With the help of Michael Jennings pointing
> me to http://support.microsoft.com/default.aspx?kbid=318378
> I was able to turn off IE6 so that I could reload it from
> CD.
>
> I just finished reloading IE6 and re-booting. Brought
> up IE 6 and I still get the "page not found" error.
> Over the last 2 weeks I've spent over 10 hrs trying to
> fix the stupid problem.
>
> I think this all started when I ran ad-aware 6 to check
> for spy ware.
>
> I know many of you will say to go to the
> http://mvps.org/winhelp2002/unwanted.htm site.
>
> I have! Here's what I've done!
>
> 1. I've spent several hours reading the various files in
> the Knowledge Base to no avail.
> 2. Reinstalled the winsock.dll
> 3. Scanned for spyware again using CWShredder
> 4. I went through the items there and led to the following
> items from Microsoft's knowledge base
> http://support.microsoft.com/?kbid=826718 (IE 6)
> http://support.microsoft.com/?kbid=326155
> http://support.microsoft.com/?kbid=812336
> http://support.microsoft.com/?kbid=315054
> when I did the cmd, regsvr32 /u ahiehelp.dll,
> error message "LoadLibrary("ahiehelp.dll")
> failed - the specified module could not be
> found"
> http://support.microsoft.com/default.aspx?kbid=307164
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164
>
> 5. I wnet to: http://www.cexx.org/lspfix.htm and
> downloaded their tool to Repairs Winsock 2 settings -
> LSP-Fix from http://www.cexx.org/lspfix.htm
>
> 6. From http://mvps.org/winhelp2002/unwanted.htm ran:
> RepairTabs.reg
> UnlockNoBrowserOptions.reg
> WinsockFix.exe (again)
>
> Still trying to solve the problem.
>
> TIA
>
> John
>

[Kelly]

Hi John,

Suggestions and Checkpoints:

Go to Windows\System32\DRIVERS\etc and rename hosts. Also go to:
winnt\help. If it is listed, delete it. Once done to go to
Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters
DataBasePath" = %SystemRoot%\help

And change it to:
DataBasePath" = %SystemRoot%\System32\drivers\etc

For most users this works:

Lan Settings - Proxy Server - Disable (Line 253)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual: IE/Tools/Internet Options/Connections/Lan Settings. Uncheck Use a
proxy server.....

Rename your hosts file: Go to: Windows\System32\DRIVERS\etc.

Repair Loss of Internet Access/Certain Web Sites (155)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Page Cannot be Found and/or DNS/Server Error (Line 68)
http://www.kellys-korner-xp.com/xp_tweaks.htm

More information here:
http://www.kellys-korner-xp.com/xp_p.htm#pnf


--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util

"John Blair" > wrote in message
...
> I appologize if this is the wrong group for my problem.
> I've been trying to fix it via the Browser group for the
> last 2 weeks to no avail. But I'm hoping that someone
> here will take the time to read this and may have the
> answer.
>
> I have a problem in that my IE 6 gives me a "page not
> found" error for any URL I try to go to. IE can't
> connect to the web. Hoewever, my Netscape, Eudora email,
> and FTP programs can access the net.
>
> This makes me think it's something within the OS like a
> bad dll or something.
>
> System e-Machine running XP, Norton AV (up to date).
>
>
> I give up!!! With the help of Michael Jennings pointing
> me to http://support.microsoft.com/default.aspx?kbid=318378
> I was able to turn off IE6 so that I could reload it from
> CD.
>
> I just finished reloading IE6 and re-booting. Brought
> up IE 6 and I still get the "page not found" error.
> Over the last 2 weeks I've spent over 10 hrs trying to
> fix the stupid problem.
>
> I think this all started when I ran ad-aware 6 to check
> for spy ware.
>
> I know many of you will say to go to the
> http://mvps.org/winhelp2002/unwanted.htm site.
>
> I have! Here's what I've done!
>
> 1. I've spent several hours reading the various files in
> the Knowledge Base to no avail.
> 2. Reinstalled the winsock.dll
> 3. Scanned for spyware again using CWShredder
> 4. I went through the items there and led to the following
> items from Microsoft's knowledge base
> http://support.microsoft.com/?kbid=826718 (IE 6)
> http://support.microsoft.com/?kbid=326155
> http://support.microsoft.com/?kbid=812336
> http://support.microsoft.com/?kbid=315054
> when I did the cmd, regsvr32 /u ahiehelp.dll,
> error message "LoadLibrary("ahiehelp.dll")
> failed - the specified module could not be
> found"
> http://support.microsoft.com/default.aspx?kbid=307164
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164
>
> 5. I wnet to: http://www.cexx.org/lspfix.htm and
> downloaded their tool to Repairs Winsock 2 settings -
> LSP-Fix from http://www.cexx.org/lspfix.htm
>
> 6. From http://mvps.org/winhelp2002/unwanted.htm ran:
> RepairTabs.reg
> UnlockNoBrowserOptions.reg
> WinsockFix.exe (again)
>
> Still trying to solve the problem.
>
> TIA
>
> John
>

[John Blair]

Michael,

Most of the time I don't run a firewall on that machine,
because of the wireless router. I've been told that it's
not necessary. I do have Zone Alarm installed, and have
tried connecting with ZA on and off. No difference.

I haven't had a chance to try the things Kelly suggested.
Hopefully I'll do that tonight.

One other piece of info, I forgot. While the problem if
IE not being able to talk to the net, and my other apps.
can (Netscape, Eudora email, and FTP) I have been able
to ping from the DOS command line. However, after
spending about 1 hr on the phone with the support techs
at e-machine last weekend, I can no longer ping. I
think that came about after I ran netsh. Now when I try
to ping I get an error 65.

Tnx for the help fellows.

John


>-----Original Message-----
>If you're running a firewall that can figure what
applications can access
>the web, have you checked to make sure your firewall isn't
blocking access.
>
>--
>Michael Solomon MS-MVP
>Windows Shell/User
>Backup is a PC User's Best Friend
>DTS-L.Org: http://www.dts-l.org/
>
>"John Blair" > wrote in message
...
>>I appologize if this is the wrong group for my problem.
>> I've been trying to fix it via the Browser group for the
>> last 2 weeks to no avail. But I'm hoping that someone
>> here will take the time to read this and may have the
>> answer.
>>
>> I have a problem in that my IE 6 gives me a "page not
>> found" error for any URL I try to go to. IE can't
>> connect to the web. Hoewever, my Netscape, Eudora email,
>> and FTP programs can access the net.
>>
>> This makes me think it's something within the OS like a
>> bad dll or something.
>>
>> System e-Machine running XP, Norton AV (up to date).
>>
>>
>> I give up!!! With the help of Michael Jennings pointing
>> me to http://support.microsoft.com/default.aspx?kbid=318378
>> I was able to turn off IE6 so that I could reload it from
>> CD.
>>
>> I just finished reloading IE6 and re-booting. Brought
>> up IE 6 and I still get the "page not found" error.
>> Over the last 2 weeks I've spent over 10 hrs trying to
>> fix the stupid problem.
>>
>> I think this all started when I ran ad-aware 6 to check
>> for spy ware.
>>
>> I know many of you will say to go to the
>> http://mvps.org/winhelp2002/unwanted.htm site.
>>
>> I have! Here's what I've done!
>>
>> 1. I've spent several hours reading the various files in
>> the Knowledge Base to no avail.
>> 2. Reinstalled the winsock.dll
>> 3. Scanned for spyware again using CWShredder
>> 4. I went through the items there and led to the following
>> items from Microsoft's knowledge base
>> http://support.microsoft.com/?kbid=826718 (IE 6)
>> http://support.microsoft.com/?kbid=326155
>> http://support.microsoft.com/?kbid=812336
>> http://support.microsoft.com/?kbid=315054
>> when I did the cmd, regsvr32 /u ahiehelp.dll,
>> error message "LoadLibrary("ahiehelp.dll")
>> failed - the specified module could not be
>> found"
>> http://support.microsoft.com/default.aspx?kbid=307164
>>
http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164
>>
>> 5. I wnet to: http://www.cexx.org/lspfix.htm and
>> downloaded their tool to Repairs Winsock 2 settings -
>> LSP-Fix from http://www.cexx.org/lspfix.htm
>>
>> 6. From http://mvps.org/winhelp2002/unwanted.htm ran:
>> RepairTabs.reg
>> UnlockNoBrowserOptions.reg
>> WinsockFix.exe (again)
>>
>> Still trying to solve the problem.
>>
>> TIA
>>
>> John
>>
>
>
>.
>

[dmac]

I don't know if this has been asked, but in tools-internet
options-connections-lan settings is proxy server unchecked?

--


David MacLeod
Etna, Maine USA
P4 2.8 OC to 3.13
1 GB DDR 466
Radeon 9800 Pro 256 MB
2 Seagate 120 RAID 0

"John Blair" > wrote in message
...
> Michael,
>
> Most of the time I don't run a firewall on that machine,
> because of the wireless router. I've been told that it's
> not necessary. I do have Zone Alarm installed, and have
> tried connecting with ZA on and off. No difference.
>
> I haven't had a chance to try the things Kelly suggested.
> Hopefully I'll do that tonight.
>
> One other piece of info, I forgot. While the problem if
> IE not being able to talk to the net, and my other apps.
> can (Netscape, Eudora email, and FTP) I have been able
> to ping from the DOS command line. However, after
> spending about 1 hr on the phone with the support techs
> at e-machine last weekend, I can no longer ping. I
> think that came about after I ran netsh. Now when I try
> to ping I get an error 65.
>
> Tnx for the help fellows.
>
> John
>
>
> >-----Original Message-----
> >If you're running a firewall that can figure what
> applications can access
> >the web, have you checked to make sure your firewall isn't
> blocking access.
> >
> >--
> >Michael Solomon MS-MVP
> >Windows Shell/User
> >Backup is a PC User's Best Friend
> >DTS-L.Org: http://www.dts-l.org/
> >
> >"John Blair" > wrote in message
> ...
> >>I appologize if this is the wrong group for my problem.
> >> I've been trying to fix it via the Browser group for the
> >> last 2 weeks to no avail. But I'm hoping that someone
> >> here will take the time to read this and may have the
> >> answer.
> >>
> >> I have a problem in that my IE 6 gives me a "page not
> >> found" error for any URL I try to go to. IE can't
> >> connect to the web. Hoewever, my Netscape, Eudora email,
> >> and FTP programs can access the net.
> >>
> >> This makes me think it's something within the OS like a
> >> bad dll or something.
> >>
> >> System e-Machine running XP, Norton AV (up to date).
> >>
> >>
> >> I give up!!! With the help of Michael Jennings pointing
> >> me to http://support.microsoft.com/default.aspx?kbid=318378
> >> I was able to turn off IE6 so that I could reload it from
> >> CD.
> >>
> >> I just finished reloading IE6 and re-booting. Brought
> >> up IE 6 and I still get the "page not found" error.
> >> Over the last 2 weeks I've spent over 10 hrs trying to
> >> fix the stupid problem.
> >>
> >> I think this all started when I ran ad-aware 6 to check
> >> for spy ware.
> >>
> >> I know many of you will say to go to the
> >> http://mvps.org/winhelp2002/unwanted.htm site.
> >>
> >> I have! Here's what I've done!
> >>
> >> 1. I've spent several hours reading the various files in
> >> the Knowledge Base to no avail.
> >> 2. Reinstalled the winsock.dll
> >> 3. Scanned for spyware again using CWShredder
> >> 4. I went through the items there and led to the following
> >> items from Microsoft's knowledge base
> >> http://support.microsoft.com/?kbid=826718 (IE 6)
> >> http://support.microsoft.com/?kbid=326155
> >> http://support.microsoft.com/?kbid=812336
> >> http://support.microsoft.com/?kbid=315054
> >> when I did the cmd, regsvr32 /u ahiehelp.dll,
> >> error message "LoadLibrary("ahiehelp.dll")
> >> failed - the specified module could not be
> >> found"
> >> http://support.microsoft.com/default.aspx?kbid=307164
> >>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164
> >>
> >> 5. I wnet to: http://www.cexx.org/lspfix.htm and
> >> downloaded their tool to Repairs Winsock 2 settings -
> >> LSP-Fix from http://www.cexx.org/lspfix.htm
> >>
> >> 6. From http://mvps.org/winhelp2002/unwanted.htm ran:
> >> RepairTabs.reg
> >> UnlockNoBrowserOptions.reg
> >> WinsockFix.exe (again)
> >>
> >> Still trying to solve the problem.
> >>
> >> TIA
> >>
> >> John
> >>
> >
> >
> >.
> >