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Lee
March 12th 04, 05:10 PM
Help I used to be able to receive faxes no prob. now all I
keep getting is 'error occured while receiving fax'. I can
still send faxes OK

March 12th 04, 07:04 PM
Nothing as far as I know. How about some useful help?


>-----Original Message-----
>You're the only one that would have a clue.
>What changed between "used to" and "now?"
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Lee" > wrote in
message
...
>> Help I used to be able to receive faxes no prob. now
all I
>> keep getting is 'error occured while receiving fax'. I
can
>> still send faxes OK
>
>
>.
>

Russ Valentine [MVP-Outlook]
March 12th 04, 11:06 PM
Rather difficult to provide with absolutely no troubleshooting information.
If you're asking if there is a known issue wherein Windows XP Fax suddenly
stops receiving for no known reason, the answer is no.
At the very least, state what happens when you receive a fax and under what
circumstances, precise error messages, what appears in Event Viewer, and
whether your fax modem is on the Windows HAL list.
--
Russ Valentine
[MVP-Outlook]
> wrote in message
...
> Nothing as far as I know. How about some useful help?
>
>
> >-----Original Message-----
> >You're the only one that would have a clue.
> >What changed between "used to" and "now?"
> >
> >--
> >Russ Valentine
> >[MVP-Outlook]
> >"Lee" > wrote in
> message
> ...
> >> Help I used to be able to receive faxes no prob. now
> all I
> >> keep getting is 'error occured while receiving fax'. I
> can
> >> still send faxes OK
> >
> >
> >.
> >

Ed
May 29th 04, 09:49 PM
I have just installed my fax wizard. I have sent one successful fax (to my work's number), and I believe another to a French number and I think they are trying to reply however every time I go to receive I too get the message "An error occurred while rece
iving the fax". I've check the settings via help over and over again but I can't pinpoint via help why? Can someone please help???

----- Russ Valentine [MVP-Outlook] wrote: -----

Rather difficult to provide with absolutely no troubleshooting information.
If you're asking if there is a known issue wherein Windows XP Fax suddenly
stops receiving for no known reason, the answer is no.
At the very least, state what happens when you receive a fax and under what
circumstances, precise error messages, what appears in Event Viewer, and
whether your fax modem is on the Windows HAL list.
--
Russ Valentine
[MVP-Outlook]
> wrote in message
...
> Nothing as far as I know. How about some useful help?
>>>>-----Original Message-----
>>You're the only one that would have a clue.
>>What changed between "used to" and "now?"
>>>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Lee" > wrote in
> message
...
>>> Help I used to be able to receive faxes no prob. now
> all I
>>> keep getting is 'error occured while receiving fax'. I
> can
>>> still send faxes OK
>>>>>>.
>>

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