View Full Version : problem with Windows XP
Chris
March 15th 04, 12:42 PM
hi guys...
something's wrong with my comp.
everything works fine, but out of nowhere my screen will
turn blue and say
"ntfs.sys - address f83e77ff base at f83e7000, datestamp
3b7dc5d0.
beginning dump of physical memory:" and then numbers
starting counting.
what's wrong with my comp?!
thanx a lot,
-chris
Malke
March 15th 04, 03:23 PM
Chris wrote:
> hi guys...
> something's wrong with my comp.
>
> everything works fine, but out of nowhere my screen will
> turn blue and say
> "ntfs.sys - address f83e77ff base at f83e7000, datestamp
> 3b7dc5d0.
>
> beginning dump of physical memory:" and then numbers
> starting counting.
>
> what's wrong with my comp?!
> thanx a lot,
> -chris
If this happens randomly, I'd suspect a hardware problem. Here are
generic hardware troubleshooting steps:
1) open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing); 2) test
the RAM - I like Memtest86 from www.memtest86.com - let the test run
for an extended (like overnight) period of time - unless errors are
seen immediately; 3) test the hard drive with a diagnostic utility from
the mftr.; 4) the power supply may be going bad or be inadequate for
the devices you have in the system; 5) test the motherboard with
something like TuffTest from www.tufftest.com. Testing hardware
failures often involves swapping out suspected parts with known-good
parts. If you can't do the testing yourself and/or are uncomfortable
opening your computer, take the machine to a good local computer repair
shop (not a CompUSA or Best Buy type of store).
Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
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