Can't reinstall windows xp home edition

[Steve]

Xref: kermit microsoft.public.windowsxp.newusers:108051

My comuter crashed. When I turn it on it says NTLDR is
missing.

HP support mailed me start up disks to reintall operating
system.

However, when I get to the final disk I get this error
message: Problem in extracting process: WINDOWS\I386
\Console_couldn't be opened

Then there are 100's more of these time messages.

I am at a loss.

Thanks

[Mike Brannigan [MSFT]]

"Steve" > wrote in message
...
> My comuter crashed. When I turn it on it says NTLDR is
> missing.
>
> HP support mailed me start up disks to reintall operating
> system.
>
> However, when I get to the final disk I get this error
> message: Problem in extracting process: WINDOWS\I386
> \Console_couldn't be opened
>
> Then there are 100's more of these time messages.

Contact HP again - it may be a bad disk or something else.
They are your best source of help since they supplied both the PC and the
disks you are now using.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"Steve" > wrote in message
...
> My comuter crashed. When I turn it on it says NTLDR is
> missing.
>
> HP support mailed me start up disks to reintall operating
> system.
>
> However, when I get to the final disk I get this error
> message: Problem in extracting process: WINDOWS\I386
> \Console_couldn't be opened
>
> Then there are 100's more of these time messages.
>
> I am at a loss.
>
> Thanks