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Jeff
March 16th 04, 08:41 PM
Here's a twist.

I did something a while back to stop messenger starting up automagicly.
Great.

I now want to use Remote Assist cos 2 members of my family have now got xp
boxes.

Problem is, when I run remote assistance and click on "invite someone to
help you", i get the following error message :

" An administrator has denied permission to use Windows Messenger. For
information, contact your administrator. "

If I try running messenger from the start menu, nothing happens.

I have tried re-installing it from "add/remove windows components". There
are 2MB of files in c:/program files/messenger.

Any ideas?

xp home
messenger v4 .7
athlonxp 2600
256mb
norton internet security 2003 (enabled or disabled - no difference)

Jeff

Jonathan Kay [MVP]
March 16th 04, 09:44 PM
Greetings Jeff,

Download and run these .reg files in the affected accounts:
http://messenger.jonathankay.com/downloads/enablewindowsmessenger_user.reg
http://messenger.jonathankay.com/downloads/enablemessenger.reg
After running these, reboot and then try opening Windows Messenger again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff" > wrote in message
...
> Here's a twist.
>
> I did something a while back to stop messenger starting up automagicly.
> Great.
>
> I now want to use Remote Assist cos 2 members of my family have now got xp
> boxes.
>
> Problem is, when I run remote assistance and click on "invite someone to
> help you", i get the following error message :
>
> " An administrator has denied permission to use Windows Messenger. For
> information, contact your administrator. "
>
> If I try running messenger from the start menu, nothing happens.
>
> I have tried re-installing it from "add/remove windows components". There
> are 2MB of files in c:/program files/messenger.
>
> Any ideas?
>
> xp home
> messenger v4 .7
> athlonxp 2600
> 256mb
> norton internet security 2003 (enabled or disabled - no difference)
>
> Jeff
>
>

Jeff
March 17th 04, 12:26 AM
:-)))

Cheers, Bloke. worked as advertised.

I'm not worthy. Grovel, grovel, etc.

Jeff


"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Jeff,
>
> Download and run these .reg files in the affected accounts:
> http://messenger.jonathankay.com/downloads/enablewindowsmessenger_user.reg
> http://messenger.jonathankay.com/downloads/enablemessenger.reg
> After running these, reboot and then try opening Windows Messenger again.

Google