Gary S. Terhune
March 17th 04, 09:43 AM
Daughter's roommate has Toshiba Satellite 1800 (Canadian model), about two
years old and thus out of warranty. About a month ago I helped her with a
number of things, but it all started out with Fatal Exception involving
TRIDXP.DLL (I *think*--I tell them and tell them, "Write it down before you
press OK", but do they listen?)
When the machine restarts, it refuses to boot into Normal mode, displays
some "mission impossible" message and then automatically restarts--over and
over and over--and when I have her use Last Known Good, it boots OK, but
doesn't behave--freezes, or once, IIRC, spontaneously reboots.
Last time, I *think* I had her remove video adapter and monitor drivers in
Safe Mode and reboot. Seemed to work for a while, especially once we cleaned
out the malware. But now that I'm more certain it's not malware connected,
I'm concerned that she has failing hardware. That, or DirectX is
misbehaving?
Thing is, the *only* mention of this DLL I can find is in another post (in
French) to some other group, for a Toshiba A20, with what appears to be the
exact same problem--and no resolution. No mention whatsoever in Toshiba KB
(or whatever you want to call that scanty offering) or MSKB. I have it on my
machine, and it's what I would expect-a Trident Video Driver, but beyond
that, nothing.
Any ideas?
--
Gary S. Terhune
MS MVP for Windows 9x
years old and thus out of warranty. About a month ago I helped her with a
number of things, but it all started out with Fatal Exception involving
TRIDXP.DLL (I *think*--I tell them and tell them, "Write it down before you
press OK", but do they listen?)
When the machine restarts, it refuses to boot into Normal mode, displays
some "mission impossible" message and then automatically restarts--over and
over and over--and when I have her use Last Known Good, it boots OK, but
doesn't behave--freezes, or once, IIRC, spontaneously reboots.
Last time, I *think* I had her remove video adapter and monitor drivers in
Safe Mode and reboot. Seemed to work for a while, especially once we cleaned
out the malware. But now that I'm more certain it's not malware connected,
I'm concerned that she has failing hardware. That, or DirectX is
misbehaving?
Thing is, the *only* mention of this DLL I can find is in another post (in
French) to some other group, for a Toshiba A20, with what appears to be the
exact same problem--and no resolution. No mention whatsoever in Toshiba KB
(or whatever you want to call that scanty offering) or MSKB. I have it on my
machine, and it's what I would expect-a Trident Video Driver, but beyond
that, nothing.
Any ideas?
--
Gary S. Terhune
MS MVP for Windows 9x