Unable to access the internet

[Jaime Padilla]

Xref: kermit microsoft.public.windowsxp.newusers:124300

I was able to acces the net before I upgraded from w2k to
XP. Last night I had to uninstall enternet 300 for the XP
installation to complete. This program was originaly
installed for my DSL connection to work. When I tried to
reinstall it using the ISP's installer disk it couldn't
configure the PPPoE for XP.

I called my ISPs tech support and the CSR couldn't figure
it out so he transfers me to "tier 2 support" the CSR
couldn't help me because she didn't know why I could not
select "connect useing a broadband connection that
requires a user name and password" so she tells me to
contact MS tech support. I know there is somthing simple
that was overlooked can anyone help me figure this out
please?

[dave]

http://www.dslreports.com/faq/871

http://www.annoyances.org/exec/forum/winxp/1050076217

http://www.cuic.ca/enternet300.asp

hope this gets you closer.

>-----Original Message-----
>I was able to acces the net before I upgraded from w2k to
>XP. Last night I had to uninstall enternet 300 for the XP
>installation to complete. This program was originaly
>installed for my DSL connection to work. When I tried to
>reinstall it using the ISP's installer disk it couldn't
>configure the PPPoE for XP.
>
>I called my ISPs tech support and the CSR couldn't figure
>it out so he transfers me to "tier 2 support" the CSR
>couldn't help me because she didn't know why I could not
>select "connect useing a broadband connection that
>requires a user name and password" so she tells me to
>contact MS tech support. I know there is somthing simple
>that was overlooked can anyone help me figure this out
>please?
>.
>