Can Not Install Critical Update...PLEASE HELP

[Starchild]

Here is my problem, I had to do a system restore on XP Home edition. I went
to Win Update and ran the scan to update XP....I COULD NOT INSTALL the
Q817287 "Critical Update Catalog Database Corruption In Windows XP"...each
time I tried, it would download but the install would fail, even with Norton
AV disabled.
I have retried at least a dozen times, and it still failed to install. I
have the Automatic Updates checked, but it just notifies me that there is a
new update (located in lower rt. of task bar). I started to get the Windows
Update Icon in the taskbar that said I needed to download and install
Q817287 Critical Update Catalog Database Corruption In Win XP....I
downloaded and it INSTALLED( the box came up and said it was successfully
installed!)....well, now I keep getting the SAME Automatic Update to
download and install.....WHY isn't Windows seeing that this was
installed?...WHY wouldn't it install on the Windows Update Site-it kept
FAILING to install.....Why does Automatic Update installs it, but it keeps
coming back like it was never "successfully installed" as the update box
said?
What can I do to fix this and HOW can I tell IF this Critical Update IS
installed on my PC?
Starchild

[Nicholas]

Windows Update Site Lists Updates That You Already Installed
http://support.microsoft.com/?kbid=3D319109


--=20
Nicholas

-------------------------------------------------------------------------=
----------------------

"Starchild" > wrote in message:
...

| Here is my problem, I had to do a system restore on XP Home edition. =
I went
| to Win Update and ran the scan to update XP....I COULD NOT INSTALL the
| Q817287 "Critical Update Catalog Database Corruption In Windows =
XP"...each
| time I tried, it would download but the install would fail, even with =
Norton
| AV disabled.
| I have retried at least a dozen times, and it still failed to install. =
I
| have the Automatic Updates checked, but it just notifies me that there =
is a
| new update (located in lower rt. of task bar). I started to get the =
Windows
| Update Icon in the taskbar that said I needed to download and install
| Q817287 Critical Update Catalog Database Corruption In Win XP....I
| downloaded and it INSTALLED( the box came up and said it was =
successfully
| installed!)....well, now I keep getting the SAME Automatic Update to
| download and install.....WHY isn't Windows seeing that this was
| installed?...WHY wouldn't it install on the Windows Update Site-it =
kept
| FAILING to install.....Why does Automatic Update installs it, but it =
keeps
| coming back like it was never "successfully installed" as the update =
box
| said?
| What can I do to fix this and HOW can I tell IF this Critical Update =
IS
| installed on my PC?
| Starchild

[PA Bear]

Depending on your WinXP version, you will find one of these three file
versions are installed:

Date Time Version Size File name
-------------------------------------------------------------------------
--------
25-Mar-2003 21:40 5.1.2600.1190 53,760 Cryptsvc.dll
25-Mar-2003 21:40 5.1.2600.1190 165,888 Cryptsvc.dll 64-bit
25-Mar-2003 18:54 5.1.2600.1190 53,760 Wcryptsvc.dll x86 for 64-bit
package

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/?kbid=817287
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

Starchild wrote:
>> Here is my problem, I had to do a system restore on XP Home edition.
>> I went to Win Update and ran the scan to update XP....I COULD NOT
>> INSTALL the Q817287 "Critical Update Catalog Database Corruption In
>> Windows XP"...
<snip>
>> What can I do to fix this and HOW can I tell IF this Critical Update
>> IS installed on my PC?

[Alex Nichol]

Starchild wrote:

>Here is my problem, I had to do a system restore on XP Home edition. I went
>to Win Update and ran the scan to update XP....I COULD NOT INSTALL the
>Q817287 "Critical Update Catalog Database Corruption In Windows XP"...each
>time I tried, it would download but the install would fail, even with Norton
>AV disabled.

Rename the folder windows\system32\catroot2 and reboot. Then get -
only - Q817287 and install it; you should then be able to carry on
with other updates, and the problem will not recur

--
Alex Nichol MS MVP (Windows - File Systems)
Bournemouth, U.K.

[Unknown]

Very dangerous instructions. Do NOT rename the folder. Rename ONLY the file
'catroot2' which resides in C:windows/system32
"Alex Nichol" > wrote in message
...
> Starchild wrote:
>
> >Here is my problem, I had to do a system restore on XP Home edition. I
went
> >to Win Update and ran the scan to update XP....I COULD NOT INSTALL the
> >Q817287 "Critical Update Catalog Database Corruption In Windows
XP"...each
> >time I tried, it would download but the install would fail, even with
Norton
> >AV disabled.
>
> Rename the folder windows\system32\catroot2 and reboot. Then get -
> only - Q817287 and install it; you should then be able to carry on
> with other updates, and the problem will not recur
>
> --
> Alex Nichol MS MVP (Windows - File Systems)
> Bournemouth, U.K.

[Rick \Nutcase\ Rogers]

Incorrect.

The fix is to rename the catroot2 "folder" under C:\Windows\system32. =
For that matter, I do not believe there is any catroot2 file that I've =
ever heard of.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Unknown" > wrote in message =
y.com...
> Very dangerous instructions. Do NOT rename the folder. Rename ONLY the =
file
> 'catroot2' which resides in C:windows/system32
> "Alex Nichol" > wrote in message
> ...
> > Starchild wrote:
> >
> > >Here is my problem, I had to do a system restore on XP Home =
edition. I
> went
> > >to Win Update and ran the scan to update XP....I COULD NOT INSTALL =
the
> > >Q817287 "Critical Update Catalog Database Corruption In Windows
> XP"...each
> > >time I tried, it would download but the install would fail, even =
with
> Norton
> > >AV disabled.
> >
> > Rename the folder windows\system32\catroot2 and reboot. Then get -
> > only - Q817287 and install it; you should then be able to carry on
> > with other updates, and the problem will not recur
> >
> > --=20
> > Alex Nichol MS MVP (Windows - File Systems)
> > Bournemouth, U.K.
>=20
>

[Alex Nichol]

Unknown wrote:

>Very dangerous instructions. Do NOT rename the folder. Rename ONLY the file
>'catroot2' which resides in C:windows/system32

Catroot2 *is* a folder and is what needs to be renamed


--
Alex Nichol MS MVP (Windows - File Systems)
Bournemouth, U.K.