fatal errors

[sam]

since getting the dell/home xp computer i have been
receiving this message: "fatal execution engine error
(ox7927baca)" how do i stop it without reinstalling? i
would appreciate your help. tks. sam

[Bastet]

sam wrote:
> since getting the dell/home xp computer i have been
> receiving this message: "fatal execution engine error
> (ox7927baca)" how do i stop it without reinstalling? i
> would appreciate your help. tks. sam

If you've been getting this error since purchasing the computer this is the
wrong place to be posting. All support is Dell's responsibility as MS
doesn't support OEM installations - never has, never will. So, as it's still
under warranty, please contact Dell Technical Support.

[Testy]

And Dell Technical Support probably told him to reinstall!

Testy

"Bastet" > wrote in message
...
> sam wrote:
> > since getting the dell/home xp computer i have been
> > receiving this message: "fatal execution engine error
> > (ox7927baca)" how do i stop it without reinstalling? i
> > would appreciate your help. tks. sam
>
> If you've been getting this error since purchasing the computer this is
the
> wrong place to be posting. All support is Dell's responsibility as MS
> doesn't support OEM installations - never has, never will. So, as it's
still
> under warranty, please contact Dell Technical Support.
>
>


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[Bastet]

Testy wrote:
> And Dell Technical Support probably told him to reinstall!
>
> Testy

Oh almost certainly - it's their stock answer to everything and anything
they don't understand! I can't bad mouth them too much though - they did
replace my dad's dead 10G drive with an 80 - even though, technically, it
was no longer covered by his company's site extended warranty because he
retired and brought it home. He tried to blame me too - because the last
thing that happened to it before it went to Silicon Heaven was me installing
2000 SP4. I tried to explain that software can't kill hardware (at least
nothing as innocent as a MS SP) but he *still* doesn't really believe me! :)