Cable modem slowed with new computer.

[Christopher F]

Hi, I recently purchased a new HP computer (3.0 Ghz, 512 SDRAM, 160GB)
loaded with windows XP and my Internet connection has been severely
compromised.

I use RoadRunner online cable modem service, Internet Explorer 6.0, and
Windows XP. I've done a google search for help but none of the solutions
seem to work.

Here are the symptoms I'm experiencing: extended and long pauses on
downloads from high bandwidth sites. (I know the cause is my end b/c they go
through normally when I hook back up to my old computer) Moreover, existing
pages will come up as "page not found" at times; usually I'll enter it in
again and it'll come up just fine. And the "Opening page
http://www.whatever.com" in the Internet explorer will stay on for a very
long time before connecting with the server.

I've tried everything from disconnecting my firewall and Norton AntiVirus to
downloading every Windows XP patch available, and all to no avail. Does
anyone know what it might be, and a solution? I can only imagine that this
it's the Windows XP, because when I hook my cable modem up to my old
computer with Windows 98, the modem and internet connection flow smoothly
and without a hitch.

Thanks again. And other than that my new computer works great and is as
quick as lightning.

[Rob]

Chris,
I wonder if the modem is running software for the old computer, that was not
an Xp ?, that may be causing instability.
A fresh download , from the Modem manufacturers site,of the Xp Version, may
be all you need, and as the old computer works fine, download it to a CD,
and load it to the new one.
Hope it comes good soon.
Rob.