Scanner Problem

[jw5]

I have a KTX Scanner (old I know) that I have installed on Windows XP but
every time I try to use it it comes up with the following message: "Fail to
adjust to an adequate colour balance hue".

As the company has gone I am at a loss what to do and any help would be
greatly appreciated.

[Ronnie Vernon MVP]

jw5 wrote:
> I have a KTX Scanner (old I know) that I have installed on Windows XP
> but every time I try to use it it comes up with the following
> message: "Fail to adjust to an adequate colour balance hue".
>
> As the company has gone I am at a loss what to do and any help would
> be greatly appreciated.

If this device does not have XP compatible drivers, you may be stuck with
new doorstop. Search for the scanner name on the Microsoft Public Google
Groups to see if anyone else has solved the problem.

http://groups.google.com/groups?hl=en&lr=lang_en&ie=UTF-8&newwindow=1&group=microsoft.public

--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

[Rob]

From Scanner-Drivers.com,via Google, they have a few drivers that you can
free down load that may be of use to you, a sample copy and paste below.

Rob


Driver Information
Company KTX Technology (Edge)
Model 4800 SP
Operating System Windows 98 (Note: might work with other versions
of this os.)
Date Submitted Feb 14, 2003
Location This file is located on DriverGuide.com
File KTX4800 Win95-98.zip
(free registration required)
Comments
This driver will work on Win95,98,& ME, but not on WinXP unless you
have updated the ASPI drivers for WinXP
File Contents