help and support doesnt work

[PJ Lightning]

Help. What do you do when the thing that doesnt work is
the help and support?. When I click on it it just loads
the border of the window and then freezes. It's a brand
new computer.

[Carey Frisch [MVP]]

Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:
Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-------------------------------------------------------------------------------------------

"PJ Lightning" > wrote in message:
...

| Help. What do you do when the thing that doesnt work is
| the help and support?. When I click on it it just loads
| the border of the window and then freezes. It's a brand
| new computer.

[PJ Lightning]

Guess I'll have to reinstall, the other repair didn't
work. Thanks for the help.
>-----Original Message-----
>Repairs Windows XP's Help and Support
>http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
>
>[Courtesy of Doug Knox, MS-MVP]
>
>If the above repair does not work:
>
>Go to Start > Run and type in: helpctr -regserver
>
>To reinstall Help and Support:
>Go to C:\Windows\inf\pchealth.inf.
>Right-click and choose install. Have your XP CD available.
>
>Note: The folder is hidden by default. Go to Start > Run
and type in:
>control folders. View: Show hidden files and folders and
uncheck
>"Hide extensions for known file types".
>
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>

[Jim Harkins]

On Fri, 5 Dec 2003 07:47:20 -0600, "Carey Frisch [MVP]"
> wrote:

>Repairs Windows XP's Help and Support
>http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
>
>[Courtesy of Doug Knox, MS-MVP]
>
>If the above repair does not work:
>
>Go to Start > Run and type in: helpctr -regserver
>
....and this kinda leaves some of us hanging. When I tried that, my
pooter yapped something to the effect that "helpctr -regserver" was
available to WinXP Pro users, not us po' folks using XP Home...