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Eftelibra
March 19th 04, 06:21 PM
I have downloaded a Java Plugin, but it won't install.
The error message I am getting is:

"The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe mode,
or if the Windows Installer is not correctly installed.
Contact your support personnel for assistance."

Is there a way I can correct this myself? Any help would
be appreciated. Thanks.

Patti MacLeod
March 19th 04, 06:41 PM
Hi Eftelibra,

See if the information in this MSKB article is helpful in resolving the
problem:
http://support.microsoft.com/default.aspx?scid=315346


Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Eftelibra" > wrote in message
...
> I have downloaded a Java Plugin, but it won't install.
> The error message I am getting is:
>
> "The Windows Installer Service could not be accessed.
> This can occur if you are running Windows in safe mode,
> or if the Windows Installer is not correctly installed.
> Contact your support personnel for assistance."
>
> Is there a way I can correct this myself? Any help would
> be appreciated. Thanks.

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