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View Full Version : faulty usb port and shutting down problems


Andrew E.
April 14th 03, 04:54 AM
Try shut-down,on starting tap the F1/Help key,enter the
BIOS,go to the exit area,select,set up default config-
uration,or load set-up defaults,then exit saving changes
90 mns for a download! In windows updater,try the hard
ware updates section,(Lower Left)to view hardware dwnl-
oads on specific devices.
>-----Original Message-----
>my parents bought a windows xp home edition computer last
>christmas. the usb port has never worked, not for our
>printer or our handspring visor cradles. i checked to
>make sure the port was attached to the motherboard, plus
>cleaned all the dust inside the computer case. i went to
>device manager, which said that the usb root hub and the
>universal host controller are both working properly. i
>tried uninstalling the hardware and then reinstalling it,
>but the port is still not recognized. i tried to get
into
>bios and check the irq for usb but i can't even restart
my
>computer properly to get the prompt for bios -- the
>computer hangs at "windows is shutting down"!
>i checked the windows support site and found a few
>updates/service packs that claim to fix the shutting down
>problem at least, but each take approximately 90 min. to
>download. is there anything i can try/do that would be a
>lot simpler???
>-leyjfk
>.
>

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