DVD drive missing/ lost in XP Install

[Mark Roberts]

I have just done a clean install of XP Home with SP1 (OEM version).
The system has a Pioneer 105 DVD drive. About 2/3 of the way through
the install process, the system seems to lose the DVD drive and starts
asking for the location of files to install starting with licwmi, and
including Explorer.

The resulting install is missing a lot of components. The only way I
have found to install these missing components is to use a Win2K boot
disk to boot uop, copy the I386 directory from the DVD drive to C:,
then run a repair install, inserting the C:\I386 directory when it
asks for the missing files.

However all is still not good; the system seems to take a while to
boot up and the system log reports problems from atapi accessing the
DVD drive within timeout periods (it works fine in Win 98), and when
you log in the DVD drive is not there. The drive IS present in Safe
mode. I have tried flashing the DVD firmware to the latest version to
no effect.

Any suggestions?

Yours Puzzled
Mark

[Alvin A Brown]

Hello

See link

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

Alvin



Mark Roberts wrote:

> I have just done a clean install of XP Home with SP1 (OEM version).
> The system has a Pioneer 105 DVD drive. About 2/3 of the way through
> the install process, the system seems to lose the DVD drive and starts
> asking for the location of files to install starting with licwmi, and
> including Explorer.
>
> The resulting install is missing a lot of components. The only way I
> have found to install these missing components is to use a Win2K boot
> disk to boot uop, copy the I386 directory from the DVD drive to C:,
> then run a repair install, inserting the C:\I386 directory when it
> asks for the missing files.
>
> However all is still not good; the system seems to take a while to
> boot up and the system log reports problems from atapi accessing the
> DVD drive within timeout periods (it works fine in Win 98), and when
> you log in the DVD drive is not there. The drive IS present in Safe
> mode. I have tried flashing the DVD firmware to the latest version to
> no effect.
>
> Any suggestions?
>
> Yours Puzzled
> Mark

[Mark Roberts]

Thanks for your suggestion, in my case Upper and LowerFilters weren't
in the registry, although there was an entry for the drive.

I have, however, solved my problem by moving the drive from the
secondary IDE channel to be slave on the primary IDE channel with my
hard drive. I'm not entirely certain which action solved the problem
i.e. whether the cable on the secondary channel was marginal, or
whether having a master drive helps, but I suspect the cable.

The cable on the main channel is stamped UDMA-66 rated, whereas the
secondary cable seems to be just a standard IDE cable.


Alvin A Brown > wrote in message >...
> Hello
>
> See link
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
>
> Alvin