XP and Office 97 compatability

[EK]

I bought a laptop 18 months ago with XP. Worked fine
until 6 weeks ago when I had a unmountable boot volume
error. Repaired the system and was ok for 2 weeks when I
had a kernel data input error and windows could not be
repaired - it was sent back to the manufacturer. On
return, the first thing I did was install Office 97. A
kernel data input error occurred and then another
unmountable boot volume. My manufacturer says that it is
probably due to XP and Office 97 having incompatability
problems (although other ebgineers at the same firm
dismiss this). Does anyone have any answers as to if this
is the problem and therefore if I need to upgrade my
Office software?
Thanks for your help
EK

[Jupiter Jones]

EK;
Office 97 and windows XP are compatible so that is not the issue.

Try this for UnMountable_Boot_Volume:
Power off, open the case and reseat the hard drive IDE ribbon cable at
both ends.
If that fails:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q297185&
http://support.microsoft.com/?kbid=315403

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"EK" > wrote in message
...
> I bought a laptop 18 months ago with XP. Worked fine
> until 6 weeks ago when I had a unmountable boot volume
> error. Repaired the system and was ok for 2 weeks when I
> had a kernel data input error and windows could not be
> repaired - it was sent back to the manufacturer. On
> return, the first thing I did was install Office 97. A
> kernel data input error occurred and then another
> unmountable boot volume. My manufacturer says that it is
> probably due to XP and Office 97 having incompatability
> problems (although other ebgineers at the same firm
> dismiss this). Does anyone have any answers as to if this
> is the problem and therefore if I need to upgrade my
> Office software?
> Thanks for your help
> EK

[GR]

"EK" > wrote in message ...
> I bought a laptop 18 months ago with XP. Worked fine
> until 6 weeks ago when I had a unmountable boot volume
> error. Repaired the system and was ok for 2 weeks when I
> had a kernel data input error and windows could not be
> repaired - it was sent back to the manufacturer. On
> return, the first thing I did was install Office 97. A
> kernel data input error occurred and then another
> unmountable boot volume. My manufacturer says that it is
> probably due to XP and Office 97 having incompatability
> problems (although other ebgineers at the same firm
> dismiss this). Does anyone have any answers as to if this
> is the problem and therefore if I need to upgrade my
> Office software?
> Thanks for your help
> EK
I've been using XP Pro and Office 97 Pro for over a year with no problems whatsoever. You might find a fix for your problem in the
following link: http://h18007.www1.hp.com/support/files/compaqbusinesspcs/us/download/13986.html