Eduardo A. Saad
April 14th 03, 08:53 PM
Joseph Conway,
I also have a minidump error on a gateway laptop with win
xp. I reinstalled xp, put in the ast display driver and
norton antivirus 2002 as well as the modem driver. All of
these things come bundled with the machine, in the factory
cd's.
I definitely need help with this because the machine is
not usable in this way, and common users like my tutoring
student (who owns the machine) don't have the slimmest
chance of solving it on their own. I know a little more
about operating them, but this...
Thanks for the clue; best regards.
Thank you David for the use of this space which is
originally your issue.
Eduardo A. Saad
>-----Original Message-----
>Dave
>
>Best thing for you to do is to open an issue with us and
have the memory.dmp
>read if you arent familiar with debugging memory dumps.
That will be the
>only real way to find out what app is causing the crash.
If you dont want
>to do that, then I would uninstall everything third party
youve added to the
>machine in the last couple of weeks and see if that STOP
goes away.
>
I also have a minidump error on a gateway laptop with win
xp. I reinstalled xp, put in the ast display driver and
norton antivirus 2002 as well as the modem driver. All of
these things come bundled with the machine, in the factory
cd's.
I definitely need help with this because the machine is
not usable in this way, and common users like my tutoring
student (who owns the machine) don't have the slimmest
chance of solving it on their own. I know a little more
about operating them, but this...
Thanks for the clue; best regards.
Thank you David for the use of this space which is
originally your issue.
Eduardo A. Saad
>-----Original Message-----
>Dave
>
>Best thing for you to do is to open an issue with us and
have the memory.dmp
>read if you arent familiar with debugging memory dumps.
That will be the
>only real way to find out what app is causing the crash.
If you dont want
>to do that, then I would uninstall everything third party
youve added to the
>machine in the last couple of weeks and see if that STOP
goes away.
>