virus alert

[nora]

hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete using the antivirus but the fail cannot delete.massage delete failed.pls help me

[Nick]

Nora,
with all your problems with that PC...you have to get someone who knows what
they are doing to give you some one-on-one help...and lots of it....


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.637 / Virus Database: 408 - Release Date: 3/20/2004

[Bruce Chambers]

Greetings --

In addition to following the removal instructions of whatever
antivirus application you're using:

To deal with issues caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Smiley Central, Xupiter,
Bonzai Buddy, or KaZaA, and their remnants, that you've deliberately
(but without understanding the consequences) installed, two products
that are quite effective (at finding and removing this type of
scumware) are Ad-Aware from www.lavasoft.de and SpyBot Search &
Destroy from www.safer-networking.org/. Both have free versions.
It's even possible to use SpyBot Search & Destroy to "immunize" your
system against most future intrusions. I use both and generally
perform manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml


Bruce Chambers

--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html


You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"nora" > wrote in message
...
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to
> delete using the antivirus but the fail cannot delete.massage delete
> failed.pls help me

[Maurice N]

nora wrote:
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
> using the antivirus but the fail cannot delete.massage delete
> failed.pls help me =20

Hello Nora,
Bruce has already provided excellent tips.
I wanted to also recommend Sandi Hardmeier's website on "Bugs, Glitches, =
& Stuffups".
http://www.mvps.org/inetexplorer/Darnit.htm

I know she has coverage on Gator. (under G from left-hand frame).
And find "Hotbar" under H.

--=20
Maurice N
MVP Windows - Shell / User
-----

[flo]

Maurice;
You have a very nice web site with tons of information. Thanks for the great
work for the people like me who can use it. :))



"Maurice N" > wrote in message
...
nora wrote:
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
> using the antivirus but the fail cannot delete.massage delete
> failed.pls help me

Hello Nora,
Bruce has already provided excellent tips.
I wanted to also recommend Sandi Hardmeier's website on "Bugs, Glitches, &
Stuffups".
http://www.mvps.org/inetexplorer/Darnit.htm

I know she has coverage on Gator. (under G from left-hand frame).
And find "Hotbar" under H.

--
Maurice N
MVP Windows - Shell / User
-----

[Maurice N]

flo wrote:
> Maurice;
> You have a very nice web site with tons of information. Thanks for
> the great work for the people like me who can use it. :))

I'm glad you like it. I must tell you: That is not my website. It's =
Sandi's. Yes, she has done a lot of work on that subject, as well as a =
whole bunch on Internet Explorer.

Best to you.=20
--=20
Maurice N
MVP Windows - Shell / User
-----

[Mad Max]

Nora,
To receive one on one assistance in removing parasites from your PC , use
the following link.
http://www.spywareinfo.com/forums/index.php?act=idx
Have a look around, read the pertinent information about posting and post
with your problem in the appropriate area.
Be patient, they are busy helping others and will get to you soon.
Just keep checking back . You will receive help.

Mad Max

"nora" > wrote in message
...
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
using the antivirus but the fail cannot delete.massage delete failed.pls
help me

[peter]

With all that stuff on your system I would suggest a format and reinstall.
Takes a lot less time than removal of each and every ad/spy/virus
peter
"nora" > wrote in message
...
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
using the antivirus but the fail cannot delete.massage delete failed.pls
help me

[Frank Saunders, MS-MVP]

"nora" > wrote in message

> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
> using the antivirus but the fail cannot delete.massage delete
> failed.pls help me

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

[Shenan Stanley]

nora wrote:
> hi,my pc got virus such as adware.hotbar,adware.gator.I try to delete
> using the antivirus but the fail cannot delete.massage delete
> failed.pls help me

Adware is .. Well, that is the name of the malware in question (ADvertising
softWARE).

Hotbar, Gator are examples of malware.

AntiVirus software usually does not handle Spyware/Adware/Malware as well as
it does Trojans/Viruses/Worms.

Although some people complain about this "long list" of things I give, if
you do these things (some periodically) then I truly believe (because I see
it every day from others I have suggested it to) that you can keep your
machine spyware/adware/malware/virus/trojan free and running much better
than it likely does by the time you ask this question on a newsgroup like
this one. (I won't mention "popup free", because you WILL hit a web page
where a popup is truly necessary and needed by you. But I will say "less
popups guaranteed. No Messenger Popups for sure.")

So, that being said, here is the list:

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three. Also..
UPDATE the definitions for them before using.)

Spybot Search and Destroy
http://www.safer-networking.net/

Lavasoft AdAware
http://www.lavasoft.de

CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html

Hijack This!
http://mjc1.com/mirror/hjt/

I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard".
- http://www.moosoft.com/
- http://www.javacoolsoftware.com/

The first is a PAY product, but useable for 30 days - it has found and
eliminated problems in the past the others did not. The latter two are
prevention mechanisms. I like SpywareGuard for those with enough processor
to have something running like antivirus software - and it prevents browser
hijacking quite well.


And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
http://toolbar.google.com/


Stop loading applications at logon.. run MSCONFIG and look under the startup
tab for things you DON'T want to startup! Search the Internet with Google
to discover what things are safe to remove and what things may even be
malware infecting your computer.


Better control your email and lessen the amount of time you spend dealing
with SPAM:
SpamBayes
http://spambayes.sourceforge.net
or
Spamihilator.
http://www.spamihilator.com

--
<- Shenan ->
--

[Sharon F]

On Sun, 21 Mar 2004 08:06:06 -0800, nora wrote:

> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
> using the antivirus but the fail cannot delete.massage delete failed.pls
> help me

Nora, do you know how to restart the system in Safe Mode? I think a lot of
that adware is running and that's why your antivirus can't remove it.

Open Help and Support
Type SAFE MODE in the Search box and click the green arrow.
When the search results appear, look in the "Suggested Topics" section and
click on "Start Windown in safe mode." Print out this page. Follow its
directions. Once you get to safe mode, Launch your antivirus program. Tell
it scan and clean the system.

--
Sharon F
MS-MVP ~ Windows XP Shell/User

[Interrogative]

"nora" > wrote in message
...
> hi,my pc got virus such as adware.hotbar,adware.gator.i try to delete
using the antivirus but the fail cannot delete.massage delete failed.pls
help me

They aren't viruses, they are spyware. Download Adaware from www.lavasoft.de
(free) and spybot from www.eon.net.au (also free) and run them both. After
they are both done, you will be rid of those two.