Re: cannot install printer driver software successfully with XP

[Bob Knowlden]

I'm not quite sure myself, but I'd guess that you don't have a Java Virtual
Machine installed.

Microsoft has been in dispute about Java with Sun, with the result that MS
has pulled it from their download site. However, it's still available for
download. See:

http://java-virtual-machine.net/download.html

(sorry about the pop-ups, but they're no too bad. The download is a bit
smaller than 6 MB.)

You may wish to install the security update for the virtual machine. I
believe that it'll show up at Windows Update once you have the JVM
installed.

Or, get the court-approved version from Sun.

HTH.

Bob Knowlden

Spam dodger may be in use. Replace nkbob with bobkn.

"KHoward" > wrote in message
...
> Please help - I bought a HP all in one printer, scanner,
> copier and followed the installation instructions to a
> tee but I get an error message that says that the
> installation encountered an error because my Java Virtual
> Machine is an unregistered class. I have no idea what
> this means. I tried to find info on Microsoft.com about
> Java Virtual Machine but didn't have luck. The HP tech
> support folks were no help. Anyone know what I should do?
>
> thank you!!