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Mike D
March 22nd 04, 05:43 AM
Hello, I am currently setting up a new network and have
just installed and shared a new HP network printer
(Laserjet 4300 TN) onto the printserver using the jet
direct software supplied.

When I added it to my PC (I'm an administrator) it added
and works fine. When I added it to a users computer it
failed with the error 'A policy is in effect on your
computer which prevents you from connecting to this print
queue. Please contact you system administrator'.

I found KB-319939 and this seemed to be similar, I enabled
the policy.

I then got the user to reboot and try again but got the
same error when adding the printer. The user is in the
Printer Operators group!

I have since tried createing a new user, I logged in and
added the printer and it worked?? but it still doesn't
work for old users!!

Help, thanks in advance.

M

Mark Dormer
March 22nd 04, 06:42 AM
Perhaps the policy has not yet replicated to all servers.

Regards
Mark Dormer

"Mike D" > wrote in message
...
> Hello, I am currently setting up a new network and have
> just installed and shared a new HP network printer
> (Laserjet 4300 TN) onto the printserver using the jet
> direct software supplied.
>
> When I added it to my PC (I'm an administrator) it added
> and works fine. When I added it to a users computer it
> failed with the error 'A policy is in effect on your
> computer which prevents you from connecting to this print
> queue. Please contact you system administrator'.
>
> I found KB-319939 and this seemed to be similar, I enabled
> the policy.
>
> I then got the user to reboot and try again but got the
> same error when adding the printer. The user is in the
> Printer Operators group!
>
> I have since tried createing a new user, I logged in and
> added the printer and it worked?? but it still doesn't
> work for old users!!
>
> Help, thanks in advance.
>
> M

Mike D
March 23rd 04, 03:49 AM
This still doesn't seem to have replicated! Any other
ideas? Is there anyway to syncronise the domain like in
WINNT Serv 4.0?

I have added the users to the administrators group for now
just so I can set the printer setup up and get things
moving along, but it seems to be taking an age for the new
permissions to take effect!!

Thanks in advance.

Mike


>-----Original Message-----
>Perhaps the policy has not yet replicated to all servers.
>
>Regards
>Mark Dormer
>
>"Mike D" > wrote in
message
...
>> Hello, I am currently setting up a new network and have
>> just installed and shared a new HP network printer
>> (Laserjet 4300 TN) onto the printserver using the jet
>> direct software supplied.
>>
>> When I added it to my PC (I'm an administrator) it added
>> and works fine. When I added it to a users computer it
>> failed with the error 'A policy is in effect on your
>> computer which prevents you from connecting to this
print
>> queue. Please contact you system administrator'.
>>
>> I found KB-319939 and this seemed to be similar, I
enabled
>> the policy.
>>
>> I then got the user to reboot and try again but got the
>> same error when adding the printer. The user is in the
>> Printer Operators group!
>>
>> I have since tried createing a new user, I logged in and
>> added the printer and it worked?? but it still doesn't
>> work for old users!!
>>
>> Help, thanks in advance.
>>
>> M
>
>
>.
>

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