HP Printer Problem

>-----Original Message-----
>Installed a Deskjet 5550 on a new e-machine running XP
>with 3 users, 1 administrator and 2 children. Printer
>works when user is administrator. WHen switch user to one
>of the children printer will not print. WHen change
>properties to move from spooling to print directly to
>printer it will print but only after like 5 minutes. Does
>anyone have any idea what is going on here?
>.
>Have the same problem. Went to both HP and E-machine for
help. Both blame problem on XP. Don't have a solution -
sorry.

[Cari \(MS-MVP\)]

If you have the same problem, you get the same reply!

Putting my psychic's hat on here, you're using Windows XP Home and it has
Norton AntiVirus installed.

Go into the Control Panel, click on Printers & Faxes, right click on your
printer and select Properties. Select the Advanced tab and now look in the
middle of that screen. Click on the button to Print Directly to Printer
(rather than using the Print Spooler). Something in Norton disables the
print spooler for limited users, though I have no idea what since I don't
code or program!

Cari
www.coribright.com


> wrote in message
...

>>.
>>Have the same problem. Went to both HP and E-machine for
> help. Both blame problem on XP. Don't have a solution -
> sorry.

[furstrated@bgates.com]

Xref: kermit microsoft.public.windowsxp.print_fax:60164

With XP "HOME" I have the same problem as this. I do NOT have any Norton Software or other antivirus software on a stand alone machine at home as I don't require any. So far I've tried:

1) Uninstalling all HP software and drivers and re-installling.
2) Deleting limited user and re-creating
3) Setting limited user to admin and installing printer from user, this works until it's changed back to a limited user.
4) Created completely new limited user and installed printer.
5) Tried to find the security tab for the printer properties in XP Home, but it's not available.
6) Searched other forums.
7) Decided now that it's XP Home unless there are any other ideas that don't include the above.

"Cari (MS-MVP)" wrote:

> If you have the same problem, you get the same reply!
>
> Putting my psychic's hat on here, you're using Windows XP Home and it has
> Norton AntiVirus installed.
>
> Go into the Control Panel, click on Printers & Faxes, right click on your
> printer and select Properties. Select the Advanced tab and now look in the
> middle of that screen. Click on the button to Print Directly to Printer
> (rather than using the Print Spooler). Something in Norton disables the
> print spooler for limited users, though I have no idea what since I don't
> code or program!
>
> Cari
> www.coribright.com
>
>
> > wrote in message
> ...
>
> >>.
> >>Have the same problem. Went to both HP and E-machine for
> > help. Both blame problem on XP. Don't have a solution -
> > sorry.
>
>
>

[Cari \(MS-MVP\)]

Where did I mention a "Security Tab"? I clearly stated the "Advanced Tab".

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

" >
wrote in message ...
> With XP "HOME" I have the same problem as this. I do NOT have any Norton
> Software or other antivirus software on a stand alone machine at home as I
> don't require any. So far I've tried:
>
> 1) Uninstalling all HP software and drivers and re-installling.
> 2) Deleting limited user and re-creating
> 3) Setting limited user to admin and installing printer from user, this
> works until it's changed back to a limited user.
> 4) Created completely new limited user and installed printer.
> 5) Tried to find the security tab for the printer properties in XP Home,
> but it's not available.
> 6) Searched other forums.
> 7) Decided now that it's XP Home unless there are any other ideas that
> don't include the above.
>
> "Cari (MS-MVP)" wrote:
>
>> If you have the same problem, you get the same reply!
>>
>> Putting my psychic's hat on here, you're using Windows XP Home and it has
>> Norton AntiVirus installed.
>>
>> Go into the Control Panel, click on Printers & Faxes, right click on your
>> printer and select Properties. Select the Advanced tab and now look in
>> the
>> middle of that screen. Click on the button to Print Directly to Printer
>> (rather than using the Print Spooler). Something in Norton disables the
>> print spooler for limited users, though I have no idea what since I don't
>> code or program!
>>
>> Cari
>> www.coribright.com
>>

[frustrated@bgates.com]

Hi Cari, thanks for the reply. I realise that you mentioned the Advanced Tab. I was only listing what I had done so that I don't forget :-)

Using the print direct option is also one of the options I have tried, and unfortunately, this doesn't solve the problem for me either. I've also seen replies where although it works it can take an age to produce a print.

So for the time being I'm up the creek without a paddle as they say.
Any other ideas?
Thanks,
Steve

"Cari (MS-MVP)" wrote:

> Where did I mention a "Security Tab"? I clearly stated the "Advanced Tab".
>
> --
> Cari
> MS-MVP Windows Technologies - Printing/Imaging/Hardware
> www.coribright.com
>
> " >
> wrote in message ...
> > With XP "HOME" I have the same problem as this. I do NOT have any Norton
> > Software or other antivirus software on a stand alone machine at home as I
> > don't require any. So far I've tried:
> >
> > 1) Uninstalling all HP software and drivers and re-installling.
> > 2) Deleting limited user and re-creating
> > 3) Setting limited user to admin and installing printer from user, this
> > works until it's changed back to a limited user.
> > 4) Created completely new limited user and installed printer.
> > 5) Tried to find the security tab for the printer properties in XP Home,
> > but it's not available.
> > 6) Searched other forums.
> > 7) Decided now that it's XP Home unless there are any other ideas that
> > don't include the above.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> If you have the same problem, you get the same reply!
> >>
> >> Putting my psychic's hat on here, you're using Windows XP Home and it has
> >> Norton AntiVirus installed.
> >>
> >> Go into the Control Panel, click on Printers & Faxes, right click on your
> >> printer and select Properties. Select the Advanced tab and now look in
> >> the
> >> middle of that screen. Click on the button to Print Directly to Printer
> >> (rather than using the Print Spooler). Something in Norton disables the
> >> print spooler for limited users, though I have no idea what since I don't
> >> code or program!
> >>
> >> Cari
> >> www.coribright.com
> >>
>
>
>

[Cari \(MS-MVP\)]

Is this on a parallel port or a USB one?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

" >
wrote in message ...
> Hi Cari, thanks for the reply. I realise that you mentioned the Advanced
> Tab. I was only listing what I had done so that I don't forget :-)
>
> Using the print direct option is also one of the options I have tried, and
> unfortunately, this doesn't solve the problem for me either. I've also
> seen replies where although it works it can take an age to produce a
> print.
>
> So for the time being I'm up the creek without a paddle as they say.
> Any other ideas?
> Thanks,
> Steve
>
> "Cari (MS-MVP)" wrote:
>
>> Where did I mention a "Security Tab"? I clearly stated the "Advanced
>> Tab".
>>
>> --
>> Cari
>> MS-MVP Windows Technologies - Printing/Imaging/Hardware
>> www.coribright.com
>>
>> " >
>> wrote in message
>> ...
>> > With XP "HOME" I have the same problem as this. I do NOT have any
>> > Norton
>> > Software or other antivirus software on a stand alone machine at home
>> > as I
>> > don't require any. So far I've tried:
>> >
>> > 1) Uninstalling all HP software and drivers and re-installling.
>> > 2) Deleting limited user and re-creating
>> > 3) Setting limited user to admin and installing printer from user, this
>> > works until it's changed back to a limited user.
>> > 4) Created completely new limited user and installed printer.
>> > 5) Tried to find the security tab for the printer properties in XP
>> > Home,
>> > but it's not available.
>> > 6) Searched other forums.
>> > 7) Decided now that it's XP Home unless there are any other ideas that
>> > don't include the above.
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> If you have the same problem, you get the same reply!
>> >>
>> >> Putting my psychic's hat on here, you're using Windows XP Home and it
>> >> has
>> >> Norton AntiVirus installed.
>> >>
>> >> Go into the Control Panel, click on Printers & Faxes, right click on
>> >> your
>> >> printer and select Properties. Select the Advanced tab and now look
>> >> in
>> >> the
>> >> middle of that screen. Click on the button to Print Directly to
>> >> Printer
>> >> (rather than using the Print Spooler). Something in Norton disables
>> >> the
>> >> print spooler for limited users, though I have no idea what since I
>> >> don't
>> >> code or program!
>> >>
>> >> Cari
>> >> www.coribright.com
>> >>
>>
>>
>>

[Steve]

Hi Cari,
It's on a USB port of which there are 6. I tried them all separately, and even re-installed the HP s/w each time.

" wrote:

> With XP "HOME" I have the same problem as this. I do NOT have any Norton Software or other antivirus software on a stand alone machine at home as I don't require any. So far I've tried:
>
> 1) Uninstalling all HP software and drivers and re-installling.
> 2) Deleting limited user and re-creating
> 3) Setting limited user to admin and installing printer from user, this works until it's changed back to a limited user.
> 4) Created completely new limited user and installed printer.
> 5) Tried to find the security tab for the printer properties in XP Home, but it's not available.
> 6) Searched other forums.
> 7) Decided now that it's XP Home unless there are any other ideas that don't include the above.
>
> "Cari (MS-MVP)" wrote:
>
> > If you have the same problem, you get the same reply!
> >
> > Putting my psychic's hat on here, you're using Windows XP Home and it has
> > Norton AntiVirus installed.
> >
> > Go into the Control Panel, click on Printers & Faxes, right click on your
> > printer and select Properties. Select the Advanced tab and now look in the
> > middle of that screen. Click on the button to Print Directly to Printer
> > (rather than using the Print Spooler). Something in Norton disables the
> > print spooler for limited users, though I have no idea what since I don't
> > code or program!
> >
> > Cari
> > www.coribright.com
> >
> >
> > > wrote in message
> > ...
> >
> > >>.
> > >>Have the same problem. Went to both HP and E-machine for
> > > help. Both blame problem on XP. Don't have a solution -
> > > sorry.
> >
> >
> >

[Cari \(MS MVP\)]

Are these USB ports on the motherboard or a hub? If a hub, powered or
unpowered?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Steve" > wrote in message
...
> Hi Cari,
> It's on a USB port of which there are 6. I tried them all separately, and
> even re-installed the HP s/w each time.
>
> " wrote:
>
>> With XP "HOME" I have the same problem as this. I do NOT have any Norton
>> Software or other antivirus software on a stand alone machine at home as
>> I don't require any. So far I've tried:
>>
>> 1) Uninstalling all HP software and drivers and re-installling.
>> 2) Deleting limited user and re-creating
>> 3) Setting limited user to admin and installing printer from user, this
>> works until it's changed back to a limited user.
>> 4) Created completely new limited user and installed printer.
>> 5) Tried to find the security tab for the printer properties in XP Home,
>> but it's not available.
>> 6) Searched other forums.
>> 7) Decided now that it's XP Home unless there are any other ideas that
>> don't include the above.
>>
>> "Cari (MS-MVP)" wrote:
>>
>> > If you have the same problem, you get the same reply!
>> >
>> > Putting my psychic's hat on here, you're using Windows XP Home and it
>> > has
>> > Norton AntiVirus installed.
>> >
>> > Go into the Control Panel, click on Printers & Faxes, right click on
>> > your
>> > printer and select Properties. Select the Advanced tab and now look in
>> > the
>> > middle of that screen. Click on the button to Print Directly to
>> > Printer
>> > (rather than using the Print Spooler). Something in Norton disables
>> > the
>> > print spooler for limited users, though I have no idea what since I
>> > don't
>> > code or program!
>> >
>> > Cari
>> > www.coribright.com
>> >
>> >
>> > > wrote in message
>> > ...
>> >
>> > >>.
>> > >>Have the same problem. Went to both HP and E-machine for
>> > > help. Both blame problem on XP. Don't have a solution -
>> > > sorry.
>> >
>> >
>> >

[Steve]

Hi Cari, all the usb ports are on board.

"Cari (MS MVP)" wrote:

> Are these USB ports on the motherboard or a hub? If a hub, powered or
> unpowered?
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
> "Steve" > wrote in message
> ...
> > Hi Cari,
> > It's on a USB port of which there are 6. I tried them all separately, and
> > even re-installed the HP s/w each time.
> >
> > " wrote:
> >
> >> With XP "HOME" I have the same problem as this. I do NOT have any Norton
> >> Software or other antivirus software on a stand alone machine at home as
> >> I don't require any. So far I've tried:
> >>
> >> 1) Uninstalling all HP software and drivers and re-installling.
> >> 2) Deleting limited user and re-creating
> >> 3) Setting limited user to admin and installing printer from user, this
> >> works until it's changed back to a limited user.
> >> 4) Created completely new limited user and installed printer.
> >> 5) Tried to find the security tab for the printer properties in XP Home,
> >> but it's not available.
> >> 6) Searched other forums.
> >> 7) Decided now that it's XP Home unless there are any other ideas that
> >> don't include the above.
> >>
> >> "Cari (MS-MVP)" wrote:
> >>
> >> > If you have the same problem, you get the same reply!
> >> >
> >> > Putting my psychic's hat on here, you're using Windows XP Home and it
> >> > has
> >> > Norton AntiVirus installed.
> >> >
> >> > Go into the Control Panel, click on Printers & Faxes, right click on
> >> > your
> >> > printer and select Properties. Select the Advanced tab and now look in
> >> > the
> >> > middle of that screen. Click on the button to Print Directly to
> >> > Printer
> >> > (rather than using the Print Spooler). Something in Norton disables
> >> > the
> >> > print spooler for limited users, though I have no idea what since I
> >> > don't
> >> > code or program!
> >> >
> >> > Cari
> >> > www.coribright.com
> >> >
> >> >
> >> > > wrote in message
> >> > ...
> >> >
> >> > >>.
> >> > >>Have the same problem. Went to both HP and E-machine for
> >> > > help. Both blame problem on XP. Don't have a solution -
> >> > > sorry.
> >> >
> >> >
> >> >
>
>
>

[Cari \(MS-MVP\)]

Do you have any firewall software installed? Any antivirus (other than
Norton)?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Steve" > wrote in message
...
> Hi Cari, all the usb ports are on board.
>
> "Cari (MS MVP)" wrote:
>
>> Are these USB ports on the motherboard or a hub? If a hub, powered or
>> unpowered?
>> --
>> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
>> www.coribright.com
>>
>> "Steve" > wrote in message
>> ...
>> > Hi Cari,
>> > It's on a USB port of which there are 6. I tried them all separately,
>> > and
>> > even re-installed the HP s/w each time.
>> >
>> > " wrote:
>> >
>> >> With XP "HOME" I have the same problem as this. I do NOT have any
>> >> Norton
>> >> Software or other antivirus software on a stand alone machine at home
>> >> as
>> >> I don't require any. So far I've tried:
>> >>
>> >> 1) Uninstalling all HP software and drivers and re-installling.
>> >> 2) Deleting limited user and re-creating
>> >> 3) Setting limited user to admin and installing printer from user,
>> >> this
>> >> works until it's changed back to a limited user.
>> >> 4) Created completely new limited user and installed printer.
>> >> 5) Tried to find the security tab for the printer properties in XP
>> >> Home,
>> >> but it's not available.
>> >> 6) Searched other forums.
>> >> 7) Decided now that it's XP Home unless there are any other ideas that
>> >> don't include the above.
>> >>
>> >> "Cari (MS-MVP)" wrote:
>> >>
>> >> > If you have the same problem, you get the same reply!
>> >> >
>> >> > Putting my psychic's hat on here, you're using Windows XP Home and
>> >> > it
>> >> > has
>> >> > Norton AntiVirus installed.
>> >> >
>> >> > Go into the Control Panel, click on Printers & Faxes, right click on
>> >> > your
>> >> > printer and select Properties. Select the Advanced tab and now look
>> >> > in
>> >> > the
>> >> > middle of that screen. Click on the button to Print Directly to
>> >> > Printer
>> >> > (rather than using the Print Spooler). Something in Norton disables
>> >> > the
>> >> > print spooler for limited users, though I have no idea what since I
>> >> > don't
>> >> > code or program!
>> >> >
>> >> > Cari
>> >> > www.coribright.com
>> >> >
>> >> >
>> >> > > wrote in message
>> >> > ...
>> >> >
>> >> > >>.
>> >> > >>Have the same problem. Went to both HP and E-machine for
>> >> > > help. Both blame problem on XP. Don't have a solution -
>> >> > > sorry.
>> >> >
>> >> >
>> >> >
>>
>>
>>

[Steve]

Hi Cari
none at all.
Steve

"Cari (MS-MVP)" wrote:

> Do you have any firewall software installed? Any antivirus (other than
> Norton)?
> --
> Cari
> MS-MVP Windows Technologies - Printing/Imaging/Hardware
> www.coribright.com
>
> "Steve" > wrote in message
> ...
> > Hi Cari, all the usb ports are on board.
> >
> > "Cari (MS MVP)" wrote:
> >
> >> Are these USB ports on the motherboard or a hub? If a hub, powered or
> >> unpowered?
> >> --
> >> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> >> www.coribright.com
> >>
> >> "Steve" > wrote in message
> >> ...
> >> > Hi Cari,
> >> > It's on a USB port of which there are 6. I tried them all separately,
> >> > and
> >> > even re-installed the HP s/w each time.
> >> >
> >> > " wrote:
> >> >
> >> >> With XP "HOME" I have the same problem as this. I do NOT have any
> >> >> Norton
> >> >> Software or other antivirus software on a stand alone machine at home
> >> >> as
> >> >> I don't require any. So far I've tried:
> >> >>
> >> >> 1) Uninstalling all HP software and drivers and re-installling.
> >> >> 2) Deleting limited user and re-creating
> >> >> 3) Setting limited user to admin and installing printer from user,
> >> >> this
> >> >> works until it's changed back to a limited user.
> >> >> 4) Created completely new limited user and installed printer.
> >> >> 5) Tried to find the security tab for the printer properties in XP
> >> >> Home,
> >> >> but it's not available.
> >> >> 6) Searched other forums.
> >> >> 7) Decided now that it's XP Home unless there are any other ideas that
> >> >> don't include the above.
> >> >>
> >> >> "Cari (MS-MVP)" wrote:
> >> >>
> >> >> > If you have the same problem, you get the same reply!
> >> >> >
> >> >> > Putting my psychic's hat on here, you're using Windows XP Home and
> >> >> > it
> >> >> > has
> >> >> > Norton AntiVirus installed.
> >> >> >
> >> >> > Go into the Control Panel, click on Printers & Faxes, right click on
> >> >> > your
> >> >> > printer and select Properties. Select the Advanced tab and now look
> >> >> > in
> >> >> > the
> >> >> > middle of that screen. Click on the button to Print Directly to
> >> >> > Printer
> >> >> > (rather than using the Print Spooler). Something in Norton disables
> >> >> > the
> >> >> > print spooler for limited users, though I have no idea what since I
> >> >> > don't
> >> >> > code or program!
> >> >> >
> >> >> > Cari
> >> >> > www.coribright.com
> >> >> >
> >> >> >
> >> >> > > wrote in message
> >> >> > ...
> >> >> >
> >> >> > >>.
> >> >> > >>Have the same problem. Went to both HP and E-machine for
> >> >> > > help. Both blame problem on XP. Don't have a solution -
> >> >> > > sorry.
> >> >> >
> >> >> >
> >> >> >
> >>
> >>
> >>
>
>
>