Language Issues?HELP!

[dmorales@buyitpc.com]

Hello-

I have a customer using "Hotmail" for communication with
her friends and family in Japan. They were on Windows 98
before, and now on XP. They can visit the hotmail web
site no problem, except there is a request for the CD to
be inserted and demands a file called "vga935.fo_" and
comes up with an error.

What should be done to fix this problem?!

D.M.

[PA Bear]

How to Configure Regional and Language Support for User Accounts
http://www.microsoft.com/windowsxp/pro/using/itpro/managing/regionalsup.asp
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

wrote:

> I have a customer using "Hotmail" for communication with
> her friends and family in Japan. They were on Windows 98
> before, and now on XP. They can visit the hotmail web
> site no problem, except there is a request for the CD to
> be inserted and demands a file called "vga935.fo_" and
> comes up with an error.
>
> What should be done to fix this problem?!
>
> D.M.

[dmorales@buyitpc.com]

>-----Original Message-----
>How to Configure Regional and Language Support for User
Accounts
>http://www.microsoft.com/windowsxp/pro/using/itpro/managi
ng/regionalsup.asp
>--
>HTH - Please Reply to This Thread
>
>~Robear Dyer (PA Bear)
>MS MVP-Windows (IE/OE), AH-VSOP
>
>AumHa Forums
>http://forum.mvps.org/
>
>Protect Your PC
>http://www.microsoft.com/security/protect
>
wrote:
>
>> I have a customer using "Hotmail" for communication
with
>> her friends and family in Japan. They were on Windows
98
>> before, and now on XP. They can visit the hotmail web
>> site no problem, except there is a request for the CD
to
>> be inserted and demands a file called "vga935.fo_" and
>> comes up with an error.
>>
>> What should be done to fix this problem?!
>>
>> D.M.
>.
>Hi PABear-

Thank you, do you know why when we visit Hotmail with
this language issue, that it asks for us to pop in the
Windows XP CD and then runs into an error with the
VGA935.fo_ file being damaged or something of the sort?

Does this have anything to do with the language issue as
well? I've never seen this type of error, and wondering
is there something here you suggest?

D.M.

[PA Bear]

wrote:
>> -----Original Message-----
>> How to Configure Regional and Language Support for User Accounts
>> http://www.microsoft.com/windowsxp/pro/using/itpro/managi
>> ng/regionalsup.asp --
>> HTH - Please Reply to This Thread
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE), AH-VSOP
>>
>> AumHa Forums
>> http://forum.mvps.org/
>>
>> Protect Your PC
>> http://www.microsoft.com/security/protect
>>
>> wrote:
>>
>>> I have a customer using "Hotmail" for communication with
>>> her friends and family in Japan. They were on Windows 98
>>> before, and now on XP. They can visit the hotmail web
>>> site no problem, except there is a request for the CD to
>>> be inserted and demands a file called "vga935.fo_" and
>>> comes up with an error.
>>>
>>> What should be done to fix this problem?!
>>>
>>> D.M.
>> .
>> Hi PABear-
>
> Thank you, do you know why when we visit Hotmail with
> this language issue, that it asks for us to pop in the
> Windows XP CD and then runs into an error with the
> VGA935.fo_ file being damaged or something of the sort?
>
> Does this have anything to do with the language issue as
> well? I've never seen this type of error, and wondering
> is there something here you suggest?

Post the complete error message.

Is this happening on the English-language Hotmail homepage or inbox or only
when opening Hotmail messages composed in Japanese?
--
~PA Bear

[CS]

On Mon, 22 Mar 2004 12:14:47 -0800, "
> wrote:

>
>>-----Original Message-----
>>How to Configure Regional and Language Support for User
>Accounts
>>http://www.microsoft.com/windowsxp/pro/using/itpro/managi
>ng/regionalsup.asp
>>--
>>HTH - Please Reply to This Thread
>>
>>~Robear Dyer (PA Bear)
>>MS MVP-Windows (IE/OE), AH-VSOP
>>
>>AumHa Forums
>>http://forum.mvps.org/
>>
>>Protect Your PC
>>http://www.microsoft.com/security/protect
>>
wrote:
>>
>>> I have a customer using "Hotmail" for communication
>with
>>> her friends and family in Japan. They were on Windows
>98
>>> before, and now on XP. They can visit the hotmail web
>>> site no problem, except there is a request for the CD
>to
>>> be inserted and demands a file called "vga935.fo_" and
>>> comes up with an error.
>>>
>>> What should be done to fix this problem?!
>>>
>>> D.M.
>>.
>>Hi PABear-
>
>Thank you, do you know why when we visit Hotmail with
>this language issue, that it asks for us to pop in the
>Windows XP CD and then runs into an error with the
>VGA935.fo_ file being damaged or something of the sort?
>
>Does this have anything to do with the language issue as
>well? I've never seen this type of error, and wondering
>is there something here you suggest?

What kind of CD do you have? If it's a retail XP CD or certain OEM
retail CDs, there should be no trouble installing the additional fonts
for language support. However, if you have a recovery CD, the
additional language support files and fonts may not be available.

Also, when you visit the Hotmail site try this: Right click on the
page, select encoding, more, Japanese. There's three choices for
Japanese, try each one.

>-----Original Message-----
>How to Configure Regional and Language Support for User
Accounts
>http://www.microsoft.com/windowsxp/pro/using/itpro/managi
ng/regionalsup.asp
>--
>HTH - Please Reply to This Thread
>
>~Robear Dyer (PA Bear)
>MS MVP-Windows (IE/OE), AH-VSOP
>
>AumHa Forums
>http://forum.mvps.org/
>
>Protect Your PC
>http://www.microsoft.com/security/protect
>
wrote:
>
>> I have a customer using "Hotmail" for communication
with
>> her friends and family in Japan. They were on Windows
98
>> before, and now on XP. They can visit the hotmail web
>> site no problem, except there is a request for the CD
to
>> be inserted and demands a file called "vga935.fo_" and
>> comes up with an error.
>>
>> What should be done to fix this problem?!
>>
>> D.M.
>.
>