my dvd driver and cd rom are not accessible

[jason]

My DVD driver and CD ROM worked well before I chang
operation system (the original OP is window ME). But my
DVD driver and CD ROM are not accessible after I change
to Windows XP. I ever tried to install them in "add
hardware". But I failed. It always said "Windows cannot
start this hardware device because its configuration
information (in the registry) is incomplete or damaged.
(Code 19)" in the "Add Hardware Wizard".

Please help me handle this problem. Thanks a lot.

[Alvin A Brown]

Hello

View

http://support.microsoft.com/?kbid=321641

Alvin


jason wrote:

> My DVD driver and CD ROM worked well before I chang
> operation system (the original OP is window ME). But my
> DVD driver and CD ROM are not accessible after I change
> to Windows XP. I ever tried to install them in "add
> hardware". But I failed. It always said "Windows cannot
> start this hardware device because its configuration
> information (in the registry) is incomplete or damaged.
> (Code 19)" in the "Add Hardware Wizard".
>
> Please help me handle this problem. Thanks a lot.
>
>